Went on the Groupon deal. Hotel in a lovely setting. Staff slightly aloof, customer care lacking somewhat. We were promised a room overlooking the river, got a room looking at a stone wall. Room was spacious and clean but dated and definitely not luxurious, bed was rock hard. Food was not bad, but menu a little dated with vol au vents and brandy snaps. Hotel has all the potential to be 5 star but needs money spending on it. I was not given the bill to check and on asking for it found I had been overcharged. No apology given and no 'hope you enjoyed your stay'. Would not go back as disappointed in the room and customer service.
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- Also Known As:
- Friars Carse Country Hotel
- Friars Carse Country Auldgirth
- Friars Carse Country House Hotel Auldgirth, Dumfries And Galloway