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Lawsonio1
Toulouse, France

Good Value

4.0 of 5 bubblesReviewed 14 Mar 2024via mobile
Good value for money but a few details just missing the mark.
Stayed in March and just for 1 night. Room was a garden / car park view. A good size but clearly a bit tired in the decor. Bathroom was ok, again an ok size
Breakfast was a buffet, nice selection.
Would probably stay again due to the value
Date of stay: March 2024
Trip type: Travelled as a couple
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Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this review
Responded 18 Mar 2024
Dear Lawsonio1

Thank you so much for your kind feedback.

We truly appreciate your feedback and value your business in every possible manner.

Our team here at Rossett Hall Hotel are extremely delighted to hear that you really enjoyed your stay with us.

Thank you so much for your kind and lovely words.

Kind regards,

The Team at Rossett Hall Hotel

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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8 - 13 of 958 reviews
Reviewed 1 March 2024

First visit to Rossett Hall, booked the Winter escape offer, which was excellent value. The room was perfect, warm, bed comfy, bathroom great.
The bar was not open until 6pm as they were doing something to the floor, but this was not a problem, we had a couple of afternoon drinks in a pub just yards up the road.
We had our evening meal here, well this was the highlight of our stay. I had the pork collar, which was outstanding, others had Sirloin steak, chicken supreme and the lamb - everyone was delighted with their meals, we then had dessert, coffee creme brulee, cheese board, ice cream. The complimentary wine in our package was an extremely good choice too. The two young waitresses that looked after us were so attentive and polite, and they were a credit to the place.
Had a very good nights sleep, then headed down for breakfast. Breakfast was very good, lovely bacon and sausages and everything you could want in a breakfast. Abundance of hot tea and coffee, and again friendly staff.

Overall, we were very impressed with Rossett Hall, very friendly staff, amazing food, good value - honestly there was nothing we could fault.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 100gremlin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 11 March 2024

Dear 100gremlin,

Thank you for choosing to stay with us at Rossett Hall Hotel

I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience, we greatly appreciate any feedback you can provide us, and our team will be thrilled to hear that they were very accommodating during your stay with us. We take pride in being a friendly and welcoming team.

We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon

Kind regards,

The Team at Rossett Hall Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2024 via mobile

I booked this hotel for my daughter and her partner,
for their anniversary. I spoke to Dawn, on reception who was so very polite and helpful. I explained my daughter’s needs, and what I needed in a room. Dawn facilitated this, with a professional yet friendly manner. Thank you.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank SalBrad30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 19 February 2024

Dear Sally B

Thank you for taking the time to complete our guest survey following your recent stay with us.

It is great to read that you overall enjoyed your stay with us.

Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon.

Regards

Rossett Hall Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2023 via mobile

We booked for the hotel’s three day Christmas package, upgrading to a junior suite (room 52). From the moment we arrived until we checked out, we were very impressed by the hotel and its staff. They were catering for large parties of non residents, plus a good few residents but even by the end of Boxing Day, staff were smiling and friendly. The standard and portion size of the meals was amazing. Starting with a huge afternoon tea and ending with breakfast, no meal suffered from the mass catering issues of cold food or unappetising presentation. Our room was large, with a comfortable bed and a huge bathroom offering a claw foot bath and a shower big enough for a small family!! Due to the high winds over the days of Christmas the TV reception was very poor, which was annoying but not too bad. We had books, iPads and a wireless Bose speaker for some music. Our room was serviced every day which we’d not had at other hotels over the festive breaks. Complimentary bottled water each day plus a little gift from the management was appreciated. We met some lovely people, and enjoyed the quiz evening (in which we scored abysmally. Blame too much food and drink! All in all, a great stay and when thinking of future trips to the area, Rossett Hall will be top of our list. Thank you to all the staff.

Room tip: There are several stairs and no lift.
Date of stay: December 2023
Trip type: Travelled as a couple
Thank GlobeTrotting828973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 30 December 2023

Dear GlobeTrotting828973

Thank you for choosing to stay with us at Rossett Hall Hotel for Christmas.

I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience, we greatly appreciate any feedback you can provide us, and our team will be thrilled to hear that they were very accommodating during your stay with us. We take pride in being a friendly and welcoming team.

We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.

Happy New Year

Kind regards,

The Team at Rossett Hall Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2023 via mobile

I love staying at the Rossett.
Rooms are spacious, well equipped and you're always guaranteed a warm welcome and efficient check out.
Oscars is a great choice for food cooked superbly, and the breakfast is none too shabby either.
My hotel of choice when visiting Wrexham on business.

Date of stay: December 2023
Trip type: Travelled on business
Thank Paul W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 24 December 2023

Dear Paul W

Thank you for choosing to stay with us at Rossett Hall Hotel

I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience, we greatly appreciate any feedback you can provide us, and our team will be thrilled to hear that they were very accommodating during your stay with us. We take pride in being a friendly and welcoming team.

We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon

Kind regards,

The Team at Rossett Hall Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2023

We went to lunch with Santa today and it was a really lovely experience. The Elf who entertained the kids for 2 hours was really great and the Santa visit was really personalized, not rushed and decent gifts. Have been to these types of things before where they take too many bookings and it feels crowded and like a money spinner, this was far nicer and more relaxed. The food was reasonable, nothing amazing but nice enough, but would highly recommend the whole experience, we all had a lovely time.

Date of stay: December 2023
Trip type: Travelled with family
Thank jeswes19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 11 December 2023

Dear Jeswes19,


Thank you so much for your excellent feedback.

We truly appreciate your feedback and value your business in every possible manner.

Our team here at Rossett Hall Hotel are extremely delighted to hear that you really enjoyed your Lunch with Father Christmas with us.

Thank you so much for your kind and lovely words.

Kind regards,

The Team at Rossett Hall Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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