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Michael F

A Memorable Weekend

5.0 of 5 bubblesReviewed 4 weeks ago
One piece of advice I would give or improvement rather, cook the black pudding thoroughly for breakfast, it is best eaten thoroughly cooked. Apart from that, our stay was excellent. We had a great chat with the receptionist Dawn who enlightened us on the History of Rosset Hall, an amazing history, set in a beautiful part of the country, well worth the visit. We were there for my nephews wedding event, Rosset Hall and it's staff catered for this event in their special magical way making the day truly memorable.
Date of stay: May 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this review
Responded 3 weeks ago
Dear Michael,

Thank you so much for your excellent feedback.

We truly appreciate your feedback and value your business in every possible manner.

Our team here at Rossett Hall Hotel are extremely delighted to hear that you really enjoyed your stay with us.

Thank you so much for your kind and lovely words.

Kind regards,

Rossett Hall Hotel

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 May 2024

My niece and her family came over from Australia for a family wedding and booked two nights at the Rosset from Thursday May the 9th until Saturday May 11th they arrived early before checkin time and very politely asked if there was any possibility they could checkin early even if there was a charge they were met with a flat NO from a very rude lady receptionist ,with them having so much luggage they then asked was there a room or an area where they could leave their Luggage until the room was ready once again met with a flat NO she told them there was a pub just down the road they could go to while they waited for their room unbelievable, after a lot of haggling another receptionist found a place that they could leave their luggage, when they came back there was another receptionist on duty and they said she was fantastic and couldn't have been more helpful the hotel is nice but first impressions count and they certainly won't stay there again

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank juned969
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 13 May 2024


Dear juned969


Thank you so much for your valuable and constructive feedback.

We truly appreciate your feedback and value your business in every possible manner.

Please accept our sincere apologies for the inconvenience caused during your recent stay with us Unfortunately the hotel was fully booked the night prior so an early check in was not an option and the space we have for luggage storage was full. We are always looking at feedback and using it to improve the service we offer.

We hope you will give us another opportunity to restore your faith in us.

Thank you so much for your time

Kind regards,

Rossett Hall Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2024

Me & my husband chose Rossett Hall as our wedding venue for May 2024 and I can’t recommend them enough!
I was also 20 weeks pregnant on our wedding day and Diane and Adam in particular could not do enough for us and our guests, from fetching comfier chairs for me during our wedding breakfast, always checking if I was comfortable or needed anything, making sure I had eaten and drank enough, to even sewing one of my husbands suit jacket buttons back on when it fell off!
My dress also had a really long train and no bustle so Adam bustled it for me with some safety pins and did an amazing job.
Even the morning after the wedding we were still being treated like absolute royalty.
The food at Oscar’s is incredible, we’ve had nothing but compliments since the wedding!
Every single detail we had mentioned for our wedding was listened to and the staff brought our whole vision to life, we couldn’t have been happier with how everything was handled.
Can’t wait to come back and stay for our anniversary!
Thank you so much for making our wedding day so unforgettable.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jodie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 13 May 2024

Dear Jodie,

Thank you for choosing Rossett Hall Hotel for your wedding day.

I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience, we greatly appreciate any feedback you can provide us, and our team will be thrilled to hear that they were very accommodating during your stay with us. We take pride in being a friendly and welcoming team.

We look forward to welcoming you back to the hotel soon.

Kind regards,

Rossett Hall Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2024

My husband and I picked this lovely hotel for our wedding day back in November 2023. The whole planning process and every correspondence was absolutely perfect snd we felt incredibly supported by Emily and the rest of the Events team. Upon arrival the day prior all to when we left the day after we felt like royalty. Everyone, down to their suppliers and waiters, were looking out for us and checking we had everything we needed and more. Our whole family thoroughly enjoyed it as much as we did and I truly, truly cannot think of enough kind words to stay. If I could relive the day over and over again, I would. Thank you so so much everyone, we cannot wait to revisit for our 1st anniversary for perhaps a stay and to indulge in the amazing food once again.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Safari40889995780
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 1 May 2024

Dear Safari40889995780,

Thank you for choosing to celebrate your wedding day with us at Rossett Hall Hotel

I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience, we greatly appreciate any feedback you can provide us, and our team will be thrilled to hear that they were very accommodating during your stay with us.

We take pride in being a friendly and welcoming team.

We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon for the anniversary.

Kind regards,

The Team at Rossett Hall Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2024

Our friend had his wedding reception here and everything went so smoothly, wonderful host Adam was such a delight and made us all feel so welcome. All staff were lovely and very helpful from the start at booking the room over the phone, to the end at checking out. Our room had everything we needed and would definitely stay again.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kirsty A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 21 April 2024

Dear Kirsty,


I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience.

We greatly appreciate any feedback you can provide us, and our team will be thrilled to hear that they were very accommodating during your stay with us. We take pride in being a friendly and welcoming team.

We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon

Kind regards,

The Team at Rossett Hall Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2024

My son and his new wife had their wedding reception here and it was truly fantastic. Nothing was too much trouble! The day went so well and then we stayed overnight. The rooms were fully stocked with all our needs and I slept like a log in a very comfortable bed.

Date of stay: April 2024
Trip type: Travelled with family
Thank 483gillianet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Griffiths, Guest Services / Front Office at Rossett Hall Hotel, responded to this reviewResponded 8 April 2024

Dear Gilliane,

Thank you for choosing to stay with us at Rossett Hall Hotel

I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience, we greatly appreciate any feedback you can provide us, and our team will be thrilled to hear that they were very accommodating during your stay with us. We take pride in being a friendly and welcoming team.
We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon

Kind regards,

The Team at Rossett Hall Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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