I stayed at the hotel for one night with 2 childhood friends .The purpose of our visit was for some quality time together and to recharge our batteries after christmas . After reading the positive reviews on this site we were really looking forward to a good quality hotel . The drive up to the hotel was pleasant ,( the plastic sheep did raise an eyebrow or two though .) we checked in at reception and were given the usual rundown on facilities times etc by a pleasant receptionist . The reception area is very small and musty smelling , but with pleasant decor . There are several lounge areas all nicely decorated but sadly lacking in something ,which on later discussion we all agreed was just the case of a good clean and some t.l.c .
Our rooms were of average size . The furniture was in good condition and the beds quite comfortable, the carpet however had not been hovered after the last guests ,nor had the bathroom floor . We asked at reception for someone to do this and also for the beds to be separated from a double into two singles, whilst we were out the beds were separated but the carpet remained the same , also where they had separated the bed the dust on the carpet and woodwork was horrendous .We again spoke to reception and asked for someone to sort the problem out . A young girl came with a hoover and we politely explained we wanted the dust cleaned as my friend suffers with asthma and could she also hoover the rest of the carpet and bathroom as we felt it had not been done since the last guests . We then left her to it while we went to have some treatments in the spa , on our return we could not believe our eyes ,she had only cleaned the bit in the gap between the beds ,behind the beds it was still thick with dust and the carpet still had'nt been cleaned we decided to put up and shut up , at this stage we felt we had wasted enough of our time together running back and forth to reception . We were also pretty disappointed with the spa . I use the word spa quite loosely .It was basically a small windowless room at the end of a corridor with a partitioned off section for the therapy room from which you had to listen to a rather loud lady talking about her holiday in America while you were supposedly having a relaxing massage . The therapist stank of cigarettes , which she kept popping outside for in between treatments . All in all not what you expect from a place you go to chill out and be pampered .
We decided not to eat at the hotel that night . We felt after all the negatives we did not want any more disappointments spoiling our time. Instead we took a taxi to a local pub called the Alyn where we had a very pleasant meal .
The next morning we decided to go for a swim before breakfast .Again the pool was like the rest of the hotel , in need of a good clean , it was also very small and the pump room door left open and the pump tube running from the room across the pool into the jacuzzi , which also looked really grubby . Not the place to unwind or play safely with the kids .
Breakfast was satisfactory . We took a walk in the grounds after breakfast . The grounds are lovely and would be a joy to walk through in the spring .
We all agreed that Llindyr Hall has obviously had a lot of money spent on the furnishings and decor ,it is in a beautiful location and could be an Hotel with real wow factor if only the management organized the housekeeping staff to do their job with more pride . And sort out the spa and leisure facilities .Needless to say we wont be going there for our next girly weekend .
- Official Description (provided by the hotel):
- The Hallmark Hotel Llyndir Hall, Chester South is the perfect escape to explore to historic city of Chester. Just six miles from Chester city centre, only six miles from the M53 and nine miles from the M56. The hotel has plenty of on-site parking and 48 great bedrooms. The hotel has lots of great facilities including 8 meeting rooms for up to 120 delegates, a health club with a swimming pool and spa, an AA rosette awarded Garden Restaurant, a majestic ballroom which is perfect for wedding receptions up to 130 guests and free superfast WiFi throughout. The hotel also has a beautiful Italian terrace with licence to hold Civil wedding Ceremonies. ... more less
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- Also Known As:
- Best Western Chester
- Llyndir Hall Hotel
- Chester Best Western
- Hallmark Hotel Llyndir Hall, Chester South Rossett, Wrexham County