We stayed here as member of our close family married and had reception here. We had lots of contact with many staff and experienced several different rooms, meals and room set ups.
Grounds and surroundings – Easy to find, plenty of parking in gravelled (tricky with large cases?) area around hotel and immediately gardens seem well cared for and inviting. We didn’t have much time to expore gardens and immediate area as we were very involved in Wedding but they looked lovely despite cold and dull weather. Fantastic photo backdrop!
Bedrooms - There were two lots of rooms that were equally lovely, clean, warm and inviting but they were different in style. We slept in the ‘Edlingham’s room within the house. The room felt large, grand and very comfortable. We slept in a large (King sized?) bed with plenty of bedding supplied and our 5 year old had a basic but adequate camp bed. Plenty of room for luggage (even big bridesmaid dresses!) to be stored in wardrobe, drawers and generous bedside tables. Excellent lighting and thick blackout curtains. Bathroom was down a few stairs and had bath, shower, toilet, sink with lovely toiletries, sewing kit etc left out. Also a fantastic range of teas, coffees, hot chocolate with plenty of milk and sugar. When we asked for more coffee (to keep awake we were having such a nice time!) and more bedding this was no trouble.
The garden rooms (where we dressed for the Wedding and where family had stayed the night before) opened into a small lounge and dressing area where large windows allowed in plenty of light but good blinds and its situation allowed for privacy. The bedroom felt more modern and also had good storage, these led to a smaller bathroom but good use of space for toilet, sink and shower (no bath). These rooms were used for our older wedding guests as they were all on one level and on ground floor.
We slept very well, very quiet, easy to control lighting and temperature.
Food – we found all food to be delicious, well cooked and very ‘homemade by chef’. This included canapés (if only it were polite to eat more than a few!), a full 4 course meal in the dining area, evening buffet and breakfast. Everything felt special and children, veggies etc well catered for too. Lots of choice and generous portions. Breakfast was in slightly smaller portions but this felt appropriate as there was a great choice of cereals, home made granola, coolis, yogurts, fruits to have as well as cooked breakfast made to order. Good quality bacon and sausages and eggs cooked perfectly.
Other rooms - Dining room is very pleasant as large windows look out to the Japanese garden, spot on for formal meal, speeches [good acoustics and plenty of power sockets for P.A system etc] but transformed into evening venue with tables, buffet table and dance floor. It did feel like a perfect reception venue. Dining room transformed again for light and airy breakfast, well cleaned from the night before.
Lounge area – this opens out onto gardens (where are happy couple exited for photos) and is well furnished with comfy sofas, attractive sideboards and had a fairly grand but also cosy feel. Very nice to have somewhere cool and comfy to chill out in during the evening’s entertainment
Hallway and ground floor toilets – very clean, well supplied and nicely furnished. We felt very much at home
Staff – Every single person we had contact with was knowledgeable, warm, accommodating and always smiling. As a small family staying we felt able to ask for things we needed (extra bedding for example), and felt thoroughly spoilt and looked after. In terms of the Wedding I know the Bride found everyone to be fantastically helpful and did everything they could to create their magical day. We had lots of contact with Alistair (or it could have been Alexander – sorry, we were nervous for Wedding when we met you!) who was an excellent ‘master of ceremony’ – he seemed to get everything done and organised yet held back to allow the Bride, Groom and speech makers to have their moments. We also were very grateful to Jenny who was the first to greet us and treated daughter as if she was most important Bridesmaid in the world. She also served us at dinner with a smile, was there in the evening till later then was serving us at breakfast still cheerful and happy to cater to our every need and want. She also helped us when we needed to some things out for Bride and Groom (left over cake, car and left over decorations etc) . There was another lady I wanted to thank who was there when we first dropped cake off but I didn’t get her name. Cannot imagine any of the less than perfect service mentioned in other reviews.
Should I have my Wedding here – Gosh Yes. We loved it, as did friends, family and most importantly the Bride and Groom. Great food, grand yet intimate and comfortable accommodation, excellent facilities and staff who are very good at their job of looking after all guests professionally and with a ‘nothing is too much attitude’.
Thanks for our fantastic stay
- Official Description (provided by the hotel):
- Visitors are immediately captivated by the distinctive mix of traditional and contemporary decor on offer at Horton Grange. Real fires, fresh flowers and antique furnishings blend with the conservatory dining room to create a relaxed atmosphere. Sympathetic furnishings compliment the traditional character of both the cosy bar and the light airy restaurant, overlooking the Japanese Garden. The Hotel is located just 15 minutes from the centre of bustling Newcastle and is one of the closest hotels for Newcastle Airport (4 miles).Enjoy the relaxing ambience of the bar with an extensive range of wines. The bar always has a warm, friendly atmosphere which is emphasised by the large open fire place. You will certainly appreciate the modern feel to the room, especially the large 42" plasma screen which hangs above the fireplace often displaying a virtual open log fire - filling the room with a warm and satisfying glow. The large bay windows look over the gardens which are fantastic to view by day or night.The lounge is one of the largest rooms in the hotel and is filled with a plentiful supply of elegant sofas and chairs making it the perfect place to stop and enjoy the quiet of the countryside over a cup of tea or fresh coffee. This room boasts two open fire places, one at either end and soaks up the sunlight from the many surrounding windows and is a particular favourite with the guests who have just finished dining and want somewhere peaceful to chat and relax before bed.The restaurant is a light and airy modern room overlooking the garden. The restaurant is well known for its fine cuisine and excellent menu. Only a visit will allow anyone to truly appreciate the food and drink on offer. Chef, using the very best fresh local produce, presides over an imaginative "modern classic" menu with a range of exciting dishes to suit all tastes.Five of the bedrooms are located in the main house with the other four having been tastefully created in the stables opposite the main entrance to the hotel. All bedrooms are beautifully decorated rooms with classical antique furnishings throughout. Rooms include a colour T.V. and large en-suite bathroom and many overlook the gardens. The Alnwick bedroom is a spacious room with classical antique furnishings throughout, situated at the rear of the hotel overlooking the Japanese garden. ... more less
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- Also Known As:
- Horton Grange Hotel Ponteland
- Horton Grange Country House Hotel Ponteland, Northumberland