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“Very Pleasant stay”

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Holiday Inn Express, Ramsgate - Minster
Ranked #2 of 2 Hotels in Minster
Oxford, United Kingdom
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Very Pleasant stay”
4 of 5 bubbles Reviewed 11 April 2014

We found the hotel to be comfortable, clean and quiet. Our rooms were a good size and very peaceful. Not a lot of storage space, so could be tricky if you're staying for more than a few days. Shower good, but no bath. Breakfast limited but adequate and fresh. Plenty of parking and location perfect for the touring we were doing. Excellent value for money.

Room Tip: We stayed on the side away from the road and found it lovely and quiet.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review, 16 April 2014
Dear Julia
Thank you for your kind review. I am glad we fulfilled your needs and look forward to welcoming you back.
David GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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507 reviews from our community

Traveller rating
    144
    206
    106
    29
    22
See reviews for
140
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Any
English first
Epsom, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 9 April 2014 via mobile

We choose to stay here for the value on money as it was the cheapest in town, smart looking hotel room was adequate not masses of room but ok, there was air conditioning which was good because the room was very hot in March The staff were very friendly and welcoming. But the biggest let down was the breakfast, toast was good, the let down was the cooked breakfast the egg was wet and appeared to be powered eggs and the other options was beans and sausage just found to very random. We would have to think about these things before staying again

Stayed March 2014, travelled with family
Helpful?
Thank 19Hannah85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review, 16 April 2014
Dear Hannah
Thank you for your review. I am afraid our breakfast range is a brand standard. It is described as an enhanced continental. I look forward to seeing you again
David GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckinghamshire, United Kingdom
Level Contributor
136 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 bubbles Reviewed 8 April 2014

One of the reason we choose this particular hotel was the fact that the Holiday Inn website sates: "During the week, enjoy a hearty 3-course dinner, choosing from our tasty menu of international favourites." However, no evening meals were available!

That said the rest of the hotel lived up to the normal budget hotel standards and the Breakfasts were hot and good and plentiful.

Room was OK and a problem with the bath room was resolved by the maintenace man quickly and without any fuss - well done to him and he deserves a merit award.

Staff were freindly and reception helped out with a few bits and peices we had left behind.

It is ideally placed for touring Thanet and Ramsgate and Pegwell Bay were worth the visit.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VeryBusy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review, 16 April 2014
Dear Very busy
We stopped our dinner service some months ago. With so many good restaurants near by there was just not the demand. i am sorry if the web site was misleading. I will have this amended. best wishes
David GM
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ESSEX
Level Contributor
137 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed 3 April 2014 via mobile

This hotel is very convenient for the whole of Thanet, and is remarkable value compared to others in the seaside towns. Staff are friendly, rooms comfy, self service breakfast good, i will certainly stay again when visiting family in the area and recommend to friends.

Stayed March 2014
Helpful?
Thank LINALLEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review, 4 April 2014
Dear LINALLEN
Thank you for your kind review. We look forward to seeing you again.
David Otteson GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 25 March 2014

We have stayed at the Holiday Inn Express, Ramsgate on several occasions whilst visiting family in Broadstairs, since the hotel only offers Bed & Breakfast guests have to decide where to go for an evening meal. The hotel now offers a free taxi service one way to The Corner House Restaurant in Minster village which serves excellent meals - we had a taxi to the restaurant and then walked the 20 minutes back through the village.
We will certainly taking the advice of another Trip Advisor Reviewer to check the state of the quilted mattress cover - the pull out sofa beds are very uncomfortable and we have often enquired why the hotel serves sausages instead of bacon at breakfast with little response..

Room Tip: Check the air-con and lamps work before unpacking your bags.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sysolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review, 26 March 2014
Dear Cookie 081
Thank you for your review. It was very kind and i am pleased to see the Corner house was to your liking. Regarding the question of bacon at breakfast this is a standard found in all Holiday Inn express hotels. We are not allowed to serve bacon just as you can not get a hot dog at certain national chains of burger restaurants. Beyond telling you that this is a company standard that we are obliged to observe i do not know the origin. When next you are in the hotel please say hello and we can discuss further.
Re the matter of the mattress we have no idea who the customer is. They did not make any complaint to us nor have HO heard from them since. We are currently investigating this but let me assure you i make every effort regarding cleanliness and do not believe there is any ground for concern. David O GM
Best wishes
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London, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

Had a good time with my family,Laura &Holly at the reception was very helpful and charming only surprise was my wife saw a cemetery when she opened the window in the morning
Breakfast was good and had a very affordable stay in a budget hotel

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review, 4 April 2014
Dear Tony F
Thank you from all the team for your kind review. You mentioned the cemetery. It is a very interesting place to walk around with many war graves. We look forward to seeing you again.
David Otteson GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tredegar, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 March 2014 via mobile

Stayed here for two nights, excellent service from all staff from arriving at check in to checking out. Room basic but clean warm and very comfortable. Building quite retro which ties in with history of surrounding areas. Definatley stay again!

Stayed March 2014, travelled as a couple
Helpful?
1 Thank kay p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this review, 26 March 2014
I am very pleased to hear you will stay again. i look forward to welcoming you.
David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express, Ramsgate - Minster

Property: Holiday Inn Express, Ramsgate - Minster
Address: Tothill Street, Minster, Ramsgate CT12 4AY, England
Phone Number:
Region: United Kingdom > England > Kent > Isle of Thanet > Ramsgate > Minster
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Minster
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express, Ramsgate - Minster 3*
Number of rooms: 105
Official Description (provided by the hotel):
East Kent's Award winning Hotel. Serving Thanet with 105 contemporary en-suite bedrooms, 3 conference suites and Bar and Restaurant. Located on the site of the Prospect Inn featured in many WWII films. The Place to "Meet, Eat and Sleep" in 2011. ... more   less 
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Also Known As:
Holiday Inn Express, Ramsgate - Minster Hotel Ramsgate
Holiday Inn Ramsgate
Ramsgate Holiday Inn Express
Holiday Inn Express, Ramsgate - Minster Kent

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