We stayed here only because the Lime Tree nearby was full. The place looked very inviting when we arrived and the bar area is cosy, as you would expect. The female manager however, was a nightmare, definitely in the wrong job!
We arrived at reception and could here someone in the back, we waited, we waited and then looked into the office. My husband spoke into the room to ask if this is where we checked in. After a large sigh she appeared and gave us our key - we had to ask where our room was. Anyway could go on for a while about that! Later we found that our key was just slung behind the reception desk with the others with no one in sight, dont leave anything expensive in your room as the main doors to reception are left open.
I agree with the last review about the smoking and reception smelt strongly of smoke.
The pub itself is not geared up for the late arrival or weekend guests who want a night in the bar with a large plate of warming winter fayre. You have to go into the dining area.
No snacks from the bar at all over a weekend? Whats that all about! The young staff in the bar were great and got us a bowl of soup and a bun each.
The breakfasts are great and the 'new lad' was very helpful, perhaps he is the new manager - one can live in hope.
All in all this place was clean, although the bathroom in our room wasnt exactly sparkling. It just needs some tender loving care and this could be a crakcer of a cosy inn - with weekend bar food!
However, Laterooms got us a cracking deal - the breakfast was worth it as was the location for us as we were visiting friends in Maidstone.
NB/ you have to actually go from the accomodation to the bar via the outside of the building.
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- Also Known As:
- The Harrow Hotel Maidstone
- The Harrow Inn Lenham, Kent