Had stayed at this hotel before and had an okay time, so I was looking forward to a second visit and checking in, especially after a 4 hour drive in grim weather.
However, the front door was locked on arrival at 8pm and the bell didn't work because the batteries had been put in the wrong way round - when I did get let in I filled in the arrival document and immediately asked if I was going to be eating. Just tell me the restaurant is serving until 9:30 should I like to dine would be so much nicer. I did have dinner at the hotel, but I could tell I was an inconvenience, as the only one in the restaurant. It was horribly rushed and I felt guilty for keeping the chef working. Having the breakfast buffet set up and on show the previous evening is just weird.
The room was cramped and the bathroom tiny - I will give the hotel another go just to see if it gets better. The room rate at £50 is just about acceptable for this level of hotel
I do prefer to write positive reviews, so a real shame I can't do this for the Hilden Lodge
- Official Description (provided by the hotel):
- Hilden Lodge is in the Heart of the Cotswolds only 1.5 miles away from the centre of Cheltenham, with close links to Trains & Bus services. We are only 3 miles from the famous Cheltenham Race Course known for the Gold Cup. You can enjoy the local shops & sights as well as venturing out into the Cotswolds where you can enjoy breathtaking views. We have number of guide books to help you decide. With fully cooked breakfast included in the price of your room, hospitality tray with complimentary water & toiletries. We have 12 rooms of varying size - from Single, Double, Twin & Family Rooms, we also have a suite of two adjoining rooms when booked together. Some of our Superior Rooms have Bath & Shower. We also have a small bar with a good selection of wines, beers & spirits. So if you are on business, seeing family or looking for a getaway why not base yourselves here as we intend to make your stay comfortable and a pleasurable one. We are continuing to upgrade the property as we speak, while ensuring that the beauty and integrity of the building remains intact. ... more less
- Reservation Options:
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- Also Known As:
- Hilden Lodge Cheltenham/Charlton Kings