My wife and I booked a twin room, looking at the double room shown on the website assumed it would be similar, at least in size. It seems a twin room is not expected to be a similar size to a double,in fact our room was so small that the one chair was behind the door, the dressing table come tea area was stuck in a corner so no seat and no room for a seat, if there was you wouldn't have been able to get to the second bed. To turn the radiator on or off you had to move the dressing table out as the control was behind it. The bath was a triumph in fitting toilet basin and shower in the smallest space possible! No shelf to put anything over the small sink, you had to lay toiletries on the basin! So, to dry yourself you had to step into the bedroom as there wasn't enough space to achieved that task in space in front of the basin. When you sat on the loo you had a basin in your face!
The beds were very uncomfortable, every movement made the internal bed frames creak and as a consequence spent half the night sitting up reading.
Then came breakfast, hoping at least this was ok. Pink sausage, mushrooms not cooked through, still raw in the middle, asked for it to be cooked through, came back with cooked mushrooms and sausage but now the scrambled egg had been re heated in a frying pan with butter, so that was in edible, asked for a fried egg and that was fine. Ok things go wrong, so I put these concerns in a letter to the management and they couldn't see that anything about their service was anything other than perfect. So, beware.
- Official Description (provided by the hotel):
- Hilden Lodge is in the Heart of the Cotswolds only 1.5 miles away from the centre of Cheltenham, with close links to Trains & Bus services. We are only 3 miles from the famous Cheltenham Race Course known for the Gold Cup. You can enjoy the local shops & sights as well as venturing out into the Cotswolds where you can enjoy breathtaking views. We have number of guide books to help you decide. With fully cooked breakfast included in the price of your room, hospitality tray with complimentary water & toiletries. We have 12 rooms of varying size - from Single, Double, Twin & Family Rooms, we also have a suite of two adjoining rooms when booked together. Some of our Superior Rooms have Bath & Shower. We also have a small bar with a good selection of wines, beers & spirits. So if you are on business, seeing family or looking for a getaway why not base yourselves here as we intend to make your stay comfortable and a pleasurable one. We are continuing to upgrade the property as we speak, while ensuring that the beauty and integrity of the building remains intact. ... more less
- Reservation Options:
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- Also Known As:
- Hilden Lodge Cheltenham/Charlton Kings