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“Very good choice”
Review of Hilden Lodge

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Hilden Lodge
Certificate of Excellence
Stratford-upon-Avon, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very good choice”
Reviewed 30 September 2013

Two friends on a few days' break in the Cotswolds, we chose well with Hilden Lodge. The room (+ en-suite) was immaculately clean, quiet and comfortable. Breakfasts were excellent, copious and tasty, and all staff were unfailingly friendly and helpful.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meg13_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne F, General Manager at Hilden Lodge, responded to this review, 2 February 2014
Dear Guests,

Thank you for your lovely review, you both were great company and hope to see you again in the near future.

Regards

Wayne Fenton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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238 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
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English first
London, United Kingdom
1 review
Reviewed 28 September 2013

Wayne at the hilden lodge was very friendly. The breakfast was ample and very nice.
Room was comfortable albeit much smaller than photos indicate on site,and did feel bit claustrophobic.I am not sure I could stay in such small room for more than one night.
Cannot fault the cleanliness and friendliness of the lodge. Very close to many Cotswolds scenery and sights'You will enjoy your stay.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank croninc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne F, General Manager at Hilden Lodge, responded to this review, 1 October 2013
Dear Guest,

Thank you for your comments, we are sorry if the pictures made us seem bigger in room size, however we are glad you enjoyed your stay

Regards

Wayne & Melissa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 September 2013

The hotel was satisfactory,but the bedroom and bathroom were very very small.The breakfast was freshly cooked and of an excellent quality.The hotel was full and as we arrived late,there was no on site parking,but as the hotel is located in a quiet residential area this was not a problem.

Room Tip: Ask for a large room.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne F, General Manager at Hilden Lodge, responded to this review, 1 October 2013
Dear Guest,

Thank you for your comments, we are sorry about our rooms being smaller. The parking is something that we wish to address next year it is hoped to make it larger.
Thank you and glad you enjoyed your stay otherwise.

Regards

Wayne & Melissa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport, Gwent, UK
Level Contributor
3 reviews
3 hotel reviews
Reviewed 17 September 2013

We had a very enjoyable stay at Hilden Lodge on our weekend visit to the Cotswolds. Hilden Lodge is within 5 minutes drive of Cheltenham town centre and within easy reach of all the Cotswold beauty spots. The rooms were very clean and comfortable. The breakfast was excellent and the service was friendly and efficient. Will visit again.

Graham and Alison.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grahamphp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne F, General Manager at Hilden Lodge, responded to this review, 1 October 2013
Dear Guest,

Thank you ever so much for your lovely comments, we glad you enjoyed your stay with us and look forward to see you again in the future.

Regards

Wayne & Melissa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oldham, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 September 2013

Hilden Lodge is a lovely guest house a mile and a half outside Cheltenham town centre. The rooms are clean and comfortable and although a bit small, have everything you need to make your stay enjoyable. Tv and dvd , tea and coffee making facilities, hairdryer and complimentary toiletries. Wayne and Melissa are a very friendly couple and the guest house is very well run. The food is excellent, breakfast was superb with a good choice of cooked food as well as cereals, yoghurts and fresh fruit, not tinned. .My only criticism would be that the drinks in the bar were a little pricey, the nearest pub was quite some walk away. A good base for exploring the Cotswolds, would stay here again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank 30Stephanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne F, General Manager at Hilden Lodge, responded to this review, 1 October 2013
Dear Guest,

Thank you so very much for your lovely review it is much appreciated, we know our rooms are smaller than most places but we glad you enjoyed all that we could offer here at Hilden Lodge, we hope you do come and stay with us again.

Regards

Wayne & Melissa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2013

I have been staying at Hilden through the week for 6 months now and cannot rate the service I have experienced highly enough.

Wayne and Melissa are such friendly, welcoming hosts and have made my stay in Cheltenham so comfortable it has felt like home from home.

Having stayed here for such an extended period I have sampled almost all of the rooms in the place and they have all been very comfortable fitted with a shower or bath room, TV and DVD, tea and coffee facilities and modern decor. The beds are comfy and the room is always made up to a good standard with nice touches such as fresh towels folded into a design on the bed and extra biscuits provided.

Despite being on a fairly busy road it is quiet during the night and I haven't once been disturbed by other guests walking past rooms.

Even after all this time Wayne often goes out of his way to greet me at the door when I arrive and will always have a smile and joke to offer at breakfast.

The choice of food for breakfast is lovely and Melissa does a great job of freshly preparing all requests- even the occasional off menu request! There is also a decent choice of food in the evening again cooked to a great standard.

The Hilden has a relaxed atmosphere and welcomes couples, business people and families. There are car parking facilities out the front, and a fenced off garden and decking area. This makes it the perfect place for families with children or couples/singles looking to have a cold drink at the end of a long day.

It is walking distance from town and there are local shops and pubs nearby. It is also on the London Road making it a perfect base from which to explore Cheltenham, the historic Painswick and the Cotswolds.

I would definitely recommend making a trip to Hilden Lodge if you are looking for a comfortable, friendly, reasonably priced stay in a location that is much more than your average B&B.

Room Tip: Room numbers 4 & 5 are, in my opinion, the best with big windows letting in plenty of light, lov...
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sasha w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne F, Manager at Hilden Lodge, responded to this review, 7 September 2013
Dear Guest,
Thank you so much for your recent review, you will be sadly missed when you leave us after your long time with us, we are so glad you enjoyed your stay, it was always a pleasure having a bit of fun with you at breakfast and you always had a smile.
Thank you again for the lovely review and we hope to see you again in the future.
Regards
Wayne & Melissa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 September 2013

i am sorry but i stayed in several 4 star hotels but this hotel was not 4 star. allthough the place looks perfectly painted and the service is great it is missing some fundament of 4 star hotel industry. no in room safe, no iron board, no hairdryer. room is clean but very small. flush in bathroom you can hear all night long and unfortunatleywe were on the first floor and had to hear all conversations from other guest in the bar. anyway will not be back

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dubistalles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne F, Manager at Hilden Lodge, responded to this review, 11 September 2013
Dear Guest

I am very sorry if you were misled by the booking site that you booked on, but we are not and cannot attempt to be a 4 star hotel. We offer 4 star guest accommodation which means a clean comfortable bedroom with ensuite facilities in a friendly environment and a home cooked full English breakfast, rather than a breakfast buffet. Our prices reflect this. We do not have in room safes. We are sorry that you did not find the hairdryer all our rooms have them in the draw. Ironing boards are available on request. Our bar closes around 10pm, we are sorry that you were disturbed before then.

Regards

Wayne & Melissa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilden Lodge

Property: Hilden Lodge
Address: 271 London Road, Charlton Kings, Cheltenham GL52 6YG, England
Region: United Kingdom > England > Cotswolds > Cheltenham > Charlton Kings
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #1 of 6 B&Bs / Inns in Charlton Kings
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilden Lodge 4*
Number of rooms: 12
Official Description (provided by the hotel):
Hilden Lodge is in the Heart of the Cotswolds only 1.5 miles away from the centre of Cheltenham, with close links to Trains & Bus services. We are only 3 miles from the famous Cheltenham Race Course known for the Gold Cup. You can enjoy the local shops & sights as well as venturing out into the Cotswolds where you can enjoy breathtaking views. We have number of guide books to help you decide. With fully cooked breakfast included in the price of your room, hospitality tray with complimentary water & toiletries. We have 12 rooms of varying size - from Single, Double, Twin & Family Rooms, we also have a suite of two adjoining rooms when booked together. Some of our Superior Rooms have Bath & Shower. We also have a small bar with a good selection of wines, beers & spirits. So if you are on business, seeing family or looking for a getaway why not base yourselves here as we intend to make your stay comfortable and a pleasurable one. We are continuing to upgrade the property as we speak, while ensuring that the beauty and integrity of the building remains intact. ... more   less 
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Also Known As:
Hilden Lodge Cheltenham/Charlton Kings

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