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“weekend in thaxted”
Review of The Swan

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The Swan
Ranked #1 of 1 Hotels in Thaxted
Great Yarmouth, England, United Kingdom
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“weekend in thaxted”
Reviewed 3 September 2013

i stayed for three nights and found it a wonderful place from the time i arrived to the tmie left nothing was to much trouble for the staff i had room no 12 which was very nice with a large single bed and bathroom which was keep very clean each day food was very good with a good menu and food served all day, in the bar was a very good choice of beer and spirits all in all a very enjoyable weekend with the addition of being in thaxted a most beautiful village.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank peter813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason C, Guest Relations Manager at The Swan, responded to this review, 28 September 2013
Thank you for putting your feedback online. We at The Swan are delighted that you enjoyed your stay with us and hope that you will return to us, and Thaxted, soon.
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402 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Wye, United Kingdom
Level 6 Contributor
234 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 2 September 2013

We stayed at the Swan for one night and at reception the man is charge was very polite and helpful giving us the information we needed to know. Our room No 10 was at the back of the pub and next to the fire escape. The down side of this would be the security of the room if the window is left open for ventilation as access is very easy from the outside. The room was clean although there appeared to be a plumbing issue with the toilet. We decided to eat there during the evening and there was a leaflet on the tables advertising a special offer which started that day (Cask & Kitchen £9.00 for a meal and drink) We opted for this menu and I asked the barman if I could substitute the beer with wine (as stated on the menu) which he said was fine. After ordering the meal he said that the cost was nearly £25 not £18.00 as stated on the menu. I questioned this and he said that the deal was not on his till yet! Why put the leaflets out if they can't do it? However the meal was good albeit a different price. Breakfast was good with an excellent selection. When I went to checkout the lady on reception seemed confused and said that I had already checked out! I assured her that I was still there. Not a major problem but they do need to know who has left and who is still there (H&S issue!) Overall a pleasant stay and Thaxted is a lovely location.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank DavidA129541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason C, Guest Relations Manager at The Swan, responded to this review, 28 September 2013
We always appreciate feedback from our guests so thank you for taking the trouble to write a review. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 August 2013

We stayed there for 2 nights and where made very welcome by all the staff, the room was nice with another small room with the wardrobes, tea/coffee facilities, (room 9)although we did have a bit of traffic noise. The food was good and reasonably priced, and although busy at times,we never waited long to be served.
Thaxted is a lovely village with a pretty church opposite pub/hotel and a windmill about 100 yards away.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason C, Guest Relations Manager at The Swan, responded to this review, 28 September 2013
Thank you for your feedback, which we always appreciate from our guests, so thank you for taking the time to write a review. We are glad that you enjoyed your stay and are delighted that our team were both friendly and efficient and that you enjoyed breakfast. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
85 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 19 August 2013

We stayed 1 night and booked 2 rooms. The staff were so very lovely at the hotel it made our arrival very welcoming. We had a double room and twin room. The rooms were very clean and the bathrooms were as well. We would recommend this lovely pub to anyone. We wished we had been able to stay longer. The restaurant has a good menu for dinner and the breakfast had an excellent selection.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kate T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason C, Guest Relations Manager at The Swan, responded to this review, 29 September 2013
Thank you for putting your feedback online. We at The Swan are glad that you enjoyed your stay with us and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fareham, United Kingdom
Level 6 Contributor
208 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 13 August 2013

Loved Thaxted, a beautiful village with some very interesting buildingings, church and windmill. Just stopped over for the night and found the hotel to be very friendly and welcoming. I booked with Late Rooms which was only £35 for 2 for bed and breakfast which was very good value. Stayed in room 7 with a lovely view of the village church but the bed was very creaky and lumpy and definately needs updating saying that the rest of the stay was very enjoyable. The hotel had a lot of character and we found the room to be clean and comfortable, better than expected! We didn't eat dinner here as we left early evening to go and see Katherine Jenkins at Audley End which was amazing and only a few miles from the hotel. The breakfast was very good as are all the Old English Inns, with fresh fruit and yogurts, croissants and a wide choice of cooked breakfasts. Saffron Waldren is only a few miles away and worth a visit before you leave the area.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PamC149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason C, Guest Relations Manager at The Swan, responded to this review, 28 September 2013
Thank you for your feedback, which we always appreciate from our guests, so thank you for taking the time to write a review. We are glad that you enjoyed your stay and are delighted that our team were both friendly and efficient and that you enjoyed breakfast. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South West Scotland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2013

This was our second visit to this fabulous. friendly hotel in very pretty Thaxted. The very best thing about the hotel is the attitude of the staff - they are constantly cheerful and keen to help in any way they can. The young lady who heads up the team is an absolute star. Another great thing is the lovely atmosphere in the bar which is frequented by lots of locals as well as residents. The food is delicious, freshly cooked and plentiful and the breakfast is exceptional - lots of choices of cooked breakfasts as well as a great buffet. We have stayed in two of the rooms which were both really spacious and characterful with lovely bathrooms - all the rooms that I saw in passing also looked great. Furthermore, Thaxted is such a lovely location for a short break - there are lovely walks round the village and you can pick up a leaflet about the village either in the beautiful church or the information office. Can't think of any negatives about the Swan Hotel, a lovely place for a stay in a country pub in a gorgeous location. Thanks! Jimmy and Gill, from South West Scotland.

Room Tip: Rooms at the front have lovely views of the village although rooms at the back may be a little bit q...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CraigoandPanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason C, Guest Relations Manager at The Swan, responded to this review, 7 August 2013
Everything is great...."Thank you for your review on Trip Advisor. I am delighted you found the team friendly and the food delicious, we look forward to welcoming you again soon back at The Swan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level 5 Contributor
88 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 3 August 2013

We stayed here for our first night in England and were very pleased with our choice - relatively easy access from Heathrow via the M25, a very comfortable bed and a good shower would have done the trick, but we got a lot mor,e including very good meals, both dinner and breakfast. There was a great range of meals on offer for dinner, and we both enjoyed ours. The breakfast choice was wide and included fresh juices, although coffee needed to be requested rather than being "on tap" in the dining room. Be aware that when you check in you will be carrying your bag/s through the public bar area, up stairs and along a corridor with a number of smoke stop doors. We fortunately had cabin bags packed with a change of clothes in case the airline lost our suitcases, which made things relatively easy. As others have mentioned, the interior decor is in need of refreshing... we would suggest also improving the ventilation along the main corridor - four smokestop doors in quick succession meant that the corridor was stuffy, but when someone's toilet odours drifted along the hall they were trapped for the rest of us to walk through, both before and after breakfast - ick. With respect to the noise issue, we had no real concerns. We were in a room above the bend in the road and even with the windows open on a Friday night there was no disturbance; perhaps the wind was in our favour too, but there was no significant noise from aircraft. We would certainly stay here again.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank littlefmrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason C, Guest Relations Manager at The Swan, responded to this review, 7 August 2013
Thank you for your review about your recent stay. I am delighted you enjoyed the evening meals and the Breakfast. Your comments regarding the ventilation along the corridors have been taken on board. Thanks once again for your feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Swan

Property: The Swan
Address: Bull Ring, Thaxted CM6 2PL, England
Region: United Kingdom > England > Essex > Thaxted
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Thaxted
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Swan 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
The Swan Thaxted, Essex

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