Cannot fault the staff - super friendly & helpful but totally let down by the standard of the rooms. Bathroom was old, lime scaly, mouldy, terrible shower no toilteries apart from hand wash - no hairdryer either!
Room was fairly pleasant apart from the stretch of mould across the entire window wall. Bed was clean, comfy but creaked at every turn. The beautiful sash windows not double glazed and as my room was overlooking the street it was very noisy.
Kettle was v furry & full of dust, tea cups were stained & the TV remote was so sticky I hardly dare touch it...
Old, dated & shabby I could deal with for £40 a night inc breakfast but there is no excuse for the poor standards of cleaning.
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- Also Known As:
- The Swan Thaxted, Essex