Our bedroom was past tired with the bed headboard hanging off the wall as was the TV. The bed linen was clean but badly stained the basin and bath were clean but the toilet was disgusting. The breakfast was poor with no butter available. The staff were friendly but the manager charged us £75 for our night's stay although the tariff on the wall stated from £55. His explanation was that as it was a flexible price he could charge what he liked although I note with interest that their web site shows the flexible price as £70
I have known The Swan for seven years and have watched the slow dilapidation of this historic building with great sadness. Green King state on their web site their commitment to keeping our ancient inns alive. I suggest that The Swan would be a good place to begin
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- Also Known As:
- The Swan Thaxted, Essex