A one night stay here in May was very disappointing. The hotel could be ideal for Stansted travellers, it is 10 minutes from the terminal, set in the countryside, a modern building, good sized rooms and bathrooms, free wifi, airport shuttle, fly-away parking, and low rates.
But the list of benefits does not ultimately overcome the problems: a comfortable bed spoilt by two small hard pillows; a bathroom with a sink plug that didn't work and a broken shower control; wifi that only worked in the lobby; bizarre decor; super-expensive snacks; an erratic shuttle/taxi service which I heard quoted at several different prices; lost/mislaid car keys that took 40 minutes to find when I returned; the absence of any apology; chaotic staff who did not seem to know what they were doing; an abrupt attitude to guests that bordered on rudeness.
My suggestion is to spend a little more and use one of the nearby well-known-chain hotels. A pity, this could be ideal if better run.
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- Also Known As:
- Desalis Hotel Elsenham