We paid extra for an upgrade and the lady taking the booking assured us that we would have room 2 (my favourite room) and even printed us a receipt with the to number on so there could be no confusion.
When we arrived at the hotel however someone else had already been assigned our room with its amazing view and we were simply put somewhere else with no real apology.
The food was delicious but timing was pretty bad, this didn't bother us as the room was nice and we were having a leisurely night although 25 minutes for a coffee is a bit too long to wait
The room was clean and well proportioned and was lovely and warm. The bed was comfy and facilities were good
We didn't see the deer were put away for a fun day that wasn't mentioned when we booked so unfortunately we missed the hotels best feature
All in all, I would only return if there was an offer or for a special function like a wedding
- Official Description (provided by the hotel):
- Whitworth Hall is a 29 bedroom hotel offering relaxation and tranquility with views over the deer park and local countryside. The Library restaurant serves evening meals from 6pm whilst our Brasserie is open from 12 noon daily. The hotel serves a very popular afternoon tea every day either in the Garden Room or the Lounge Bar, if you are fortunate with the weather you can even sit on the patio or lawns for afternoon tea or a nice Pimms ... more less
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- Also Known As:
- Best Western Whitworth Hall Country Park Hotel Spennymoor
- Best Western Hotel Durham
- Best Western Durham
- Durham Best Western
- BEST WESTERN Whitworth Hall Hotel Spennymoor, Durham