We stayed for one night only on this occasion but will not be going back again. Arrived early evening beginning of November to a cold room that had heating on only in the bathroom, but with no hot water. Reported problem to reception & was informed an engineer was working on it, & it would be resolved shortly. Ended up going down for dinner without a shower to find could not eat in the restaurant & only bar meals available. Still no hot water before bed, & the following morning after running the tap for ages still only cold. On ringing reception again was told to leave it with him & hot water was available minutes later. At no time was there a manager available to discuss this with even when booking out after breakfast, we were charged full price & after a conversation with a manager at a later date no form of refund was made. Unacceptable.
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- Also Known As:
- The Villa Hotel Wrea Green
- The Villa Wrea Green, Lancashire