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“disappointed”
Review of Frankie & Bennys

Frankie & Bennys
Ranked #12 of 55 Restaurants in Bromborough
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Post code is CH62 3PN
Reviewed 16 December 2017

not been for a while and cant see us going again. yes they have improved the lighting but not impressed with the food any more. ordered a breakfast and triple stack pancakes. they no longer do white toast, not everyone likes or can eat brown bread. my friend was offered a toasted white muffin which looked as if it had only been shown a brief glimpse of a toaster - it had a toasty stripe in the middle and that was it! the beans were nearly all juice and my biggest beef (and not only about F&B), but why cant hot food be put on plates that are at least warm and not stone cold. somebody will probably say health and safety but if you complain, you are offered for the food to be reheated, the food, plate included goes into a microwave and all comes out warmish even the plate. most adults if told the plate is hot and to be careful they will and will ensure if there are children that care is also taken. So by the time we had eaten only a few mouthfuls our food was nearly cold and not that enjoyable

    • Value
    • Service
    • Food
Thank susan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 - 58 of 307 reviews

Reviewed 6 December 2017 via mobile

Visited last month after going shopping and it was pretty disappointing. The food wasn’t that great, 3/4 of us has pizza and they weren’t very warm and just in general not the best pizzas we’ve had. Then another meal was sent back because it was cold.
Probably won’t be going back and plus we were seated in front of the doors and every time it opened (which was a lot) it was cold.

1  Thank Hannah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017 via mobile

Oh dear what's happened here? Haven't been for ages and won't be returning. Wasn't busy but service slow. Most miserable waitress we've ever encountered in there, food plonked down, no smile and no check back. All dishes like warm, chips cold and what the hell is with the burgers now? Invisible cheese, no pickle and no relish!! Hot dog came on a stupid slate that spun round when you were trying to eat. Will not be returning.

2  Thank lindsay f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile

We visited with family (no little ones in our party but there were plenty there and they are made welcome). Must give a big shout out to Kimberley...she made us very welcome and even when she had to ask us to move to a different table was quick to offer a free bottle of wine for the inconvenience. Our meals hadn't arrived so it wasn't too much trouble really. Everyone was very happy with the quality and quantity of the food...ok it's a chain restaurant...but that doesn't mean it's not good. The staff in general were all friendly and very upbeat...almost like TGI Fridays used to be, all they need now are wacky uniforms ☺ Top tip...sign up to the app, there's always an offer worth having! Great value anyway, even better when there's an offer!

2  Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2017 via mobile

Visit here all the time after bowling or cinema . Always welcomed and the kids just love it here . Food and service always brilliant and we love the music . See you next month guys . Well done .

1  Thank Runawaybay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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