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“Christmas stay”

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Premier Inn Wirral (Bromborough) Hotel
Ranked #3 of 3 Hotels in Bromborough
Liverpool, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Christmas stay”
Reviewed 27 December 2013

Me and my wife stayed in the Premier In in Bromborough Wirral the staff were very friendly polite and helpful in all aspects the hotel had to offer, there is a great restaurant with delicious food the rooms were very clean and comfortable I would recommend anybody travelling through the area and in need of accomodation to stay here .

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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222 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Prestatyn, United Kingdom
1 review
Reviewed 18 December 2013

very good friendly staff, good clean rooms and restaurant with wide range of meals for adults and children, very quiet at night even being beside a pub restaurant and busy road would go back any time.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromborough
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 December 2013

You left me in a very embarrassing situation. I booked two rooms for relatives that were staying overnight. When they arrived, they were mde to pay for their rooms on arrival. One had to pay cash and was then left without funds for the night. Why did you not just debit my card that was used to book the hotel like other hotel chains. I'm very annoyed at this. They might have slept that night but I certainly didn't.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank The4Nomads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth
Level 5 Contributor
87 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 11 November 2013

Staff pleasant and helpful, but this is a rather 'dated' Premier Inn. Although our room was clean (as usual) and bed was comfy we were disappointed to see that the ceiling in our room (32) had many damp stains where there had obviously been some leaks. As we were in a rush to get to a wedding we decided to 'put up with' this rather than ask to change rooms. On our return (at 11pm) some water was dripping intermittantly through the ceiling (it had been raining heavily) but as we were too tired now to complain and change rooms we left it till the next morning to inform staff of the state of the room before we checked out. Surprisingly enough they actually know about the problem and are still putting guests in there - not the best service I feel. If you go (which would not be a bad decision) ask not to be in Room 32!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Barrons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, General Manager at Premier Inn Wirral (Bromborough) Hotel, responded to this review, 7 December 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 November 2013

The rooms were basic in comparison to direct competitors. There were scuff marks everywhere in this particular room, no phone and wifi was only free for the first 30 minutes, which is not very good.

The shower was very dated and there needs to be some maintenance on the taps and toilet handle.

The staff there were very nice and helpful particularly the lady that was serving breakfasts - which were very nice, but at an extra cost, which again compared to competitors isn't great.

Would not stay here again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Wirral (Bromborough) Hotel, responded to this review, 12 November 2013
Thank you for taking the time to review our hotel. All customer feedback is of paramount importance in our endeavor to improve standards and meet all our customers needs. Please be assured your comments have been passed onto Marketing Department for their consideration. Thank you once again for taking the time to leave your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Bromborough hotels

Barton On Humber
Level 4 Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 2 November 2013

The hotel is in a superb location and we have stayed there several times before in rooms with better views, however, it appears that if you book the hotel saver rate pricing you get a crap room. The bath taps were hard to turn off and stiff to operate with a part missing from the taps, the room had noise from the attached Hungry Horse Pub Kitchen extractor fan and also we were disturbed by children. The rooms require modernising compared with the hotel we stayed in the previous night. If we had paid over £40 for this hotel for one night we would have been robbed as you only freshen up and sleep in them. We struggled to get a table at the hungry horse pub for the evening meal.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank honest_stu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Manager at Premier Inn Wirral (Bromborough) Hotel, responded to this review, 7 November 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgwater, United Kingdom
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 October 2013

We stayed at the Premier whilst having treatment at Clatterbridge.The staff in the hotel and pub were brilliant and couldn't do enough to please. Rooms very comfortable and the breakfast was brilliant- a good selection of all that is needed. The evening meals were delicious and good value. The railway link between Chester and Liverpool is a 10 minute walk away and Port Sunlight 5 minutes in the car, so we were able to visit the area highlights easily and cheaply. So all this was a bonus!!

  • Stayed September 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank george c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Wirral (Bromborough) Hotel

Property: Premier Inn Wirral (Bromborough) Hotel
Address: High Street | Bromborough Cross, Bromborough CH62 7EZ, England
Region: United Kingdom > England > Merseyside > Wirral > Bromborough
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #3 of 3 Hotels in Bromborough
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Wirral (Bromborough) Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
A convenient spot less than ten miles from the centres of Wirral, New Brighton and Liverpool ... more   less 
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Also Known As:
Premier Inn Wirral (Bromborough) Hotel Bromborough
Premier Inn Bromborough

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