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Premier Inn Wirral (Bromborough) Hotel
Ranked #3 of 3 Hotels in Bromborough
Reviewed 7 January 2014 via mobile

Stayed here for one night as we were going to the village for new years. Customer service is excellent here. Staff couldnt do enough for us. Would stay here again. Rooms was big, this is normal for a premier inn. Clean room.

  • Stayed: December 2013
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1  Thank topTravellerFfi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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160 - 166 of 237 reviews

Reviewed 6 January 2014

The hotel was perfectly situated and just what we needed for our stay.

We were pleasantly surprised with the service, rooms and the experience. Good sized accommodation with comfortable beds, especially as we had our two children with us there was still enough space for the kids to play in the room. The room was clean, tidy and well kept.

The breakfast was very good and the staff in the attached pub were very friendly/helpful. Although on our second morning the kitchen served poor quality & over-cooked sausage - a small moan but the quality on the first day was excellent so we were expecting the same.

We would definately stay here again without question.

  • Stayed: January 2014, travelled with family
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Thank halllmsdn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

As we didn't stay at Premier Inn overnight this review relates purely to The Royal Oak pub attached to the hotel. I have been on many occasions and understand that this is a family friendly establishment. Whilst the food is always lovely, my last two visits have been spoiled by unsupervised children. Today (early evening between 6:15-7:30) we sat in the bar area as the pub was very busy. Unfortunately, we were opposite the pool table and for the whole duration of our visit a group of at least 7 children between the ages of approximately 7 to 13 ran riotously around the table playing pool, two of the children also had party blowers that they blew on incessantly. At no time were any adults present with them. I was going to mention to the waiting staff if perhaps they could be asked to calm down as people were trying to eat, but nobody came round to do the usual check. I am not a grumpy old bat and have children/grandchildren but surely, as a health and safety aspect at least, a member of staff could of asked the parents to supervise their children? As much as I have enjoyed my meals at this pub, today was the final straw and I will not be returning.

  • Stayed: January 2014, travelled with family
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Thank Deej62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

Me and my wife stayed in the Premier In in Bromborough Wirral the staff were very friendly polite and helpful in all aspects the hotel had to offer, there is a great restaurant with delicious food the rooms were very clean and comfortable I would recommend anybody travelling through the area and in need of accomodation to stay here .

  • Stayed: December 2013, travelled as a couple
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1  Thank Stan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

very good friendly staff, good clean rooms and restaurant with wide range of meals for adults and children, very quiet at night even being beside a pub restaurant and busy road would go back any time.

  • Stayed: December 2013, travelled with family
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

You left me in a very embarrassing situation. I booked two rooms for relatives that were staying overnight. When they arrived, they were mde to pay for their rooms on arrival. One had to pay cash and was then left without funds for the night. Why did you not just debit my card that was used to book the hotel like other hotel chains. I'm very annoyed at this. They might have slept that night but I certainly didn't.

  • Stayed: December 2013, travelled with family
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2  Thank The4Nomads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

Staff pleasant and helpful, but this is a rather 'dated' Premier Inn. Although our room was clean (as usual) and bed was comfy we were disappointed to see that the ceiling in our room (32) had many damp stains where there had obviously been some leaks. As we were in a rush to get to a wedding we decided to 'put up with' this rather than ask to change rooms. On our return (at 11pm) some water was dripping intermittantly through the ceiling (it had been raining heavily) but as we were too tired now to complain and change rooms we left it till the next morning to inform staff of the state of the room before we checked out. Surprisingly enough they actually know about the problem and are still putting guests in there - not the best service I feel. If you go (which would not be a bad decision) ask not to be in Room 32!

  • Stayed: November 2013, travelled with family
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2  Thank Barrons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, General Manager at Premier Inn Wirral (Bromborough) Hotel, responded to this reviewResponded 7 December 2013

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Wirral (Bromborough) Hotel

Address: High Street | Bromborough Cross, Bromborough CH62 7EZ, England
Region: United Kingdom > England > Merseyside > Wirral > Bromborough
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #3 of 3 Hotels in Bromborough
Price Range: £47 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Wirral (Bromborough) Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
A convenient spot less than ten miles from the centres of Wirral, New Brighton and Liverpool ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Wirral (Bromborough) Hotel Bromborough
Premier Inn Bromborough

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