My boyfriend and I stayed here for 2 nights as I had been given a voucher which could be redeemed against different items, so I chose this hotel as we wanted to visit Liverpool and the local area.
Our room (231) smelt musty but it was clean and tidy, and we spent the rest of that day in Liverpool.
The first major problem arose the following morning. The adjoining door we had in our room (connecting us to 230) was just one thin door, so all sounds made by the people next door carried through. Two men woke us up at 6:30am talking loudly, using the foulest language you've ever heard and letting off bodily functions. As we had planned to sleep-in until 8:30/9:00 you can imagine we were pretty annoyed at being woken up by this!
I spoke to reception about it and the girl was very apologetic and assured me they were checking out that day so it wouldn't happen again the next morning. She offered to switch our rooms but we only had one night left and upon check-in we were told us the hotel was fully booked that weekend so it would have meant some other poor unsuspecting person getting the rooms with the adjoining door!
- reception staff were efficient
- breakfast staff were friendly and helpful
- good price
- handy location for going between Liverpool and Chester
- nice big shower
- musty smell in our room
- adjoining door that lets ALL sounds carry through between rooms
- the toast at breakfast was pre-toasted so it was always cold. Let people toast their own!
- bacon not great
- no decaf tea
We would stay again if we needed to stay in the area as the prices are very reasonable but we would avoid rooms 230/231!
- Official Description (provided by the hotel):
- The Mercure Chester North Woodhey House Hotel is situated in quiet rural surroundings, yet is only minutes from Junction 5 of the M53 and the major motorway network. Located halfway between Chester and Liverpool (with North Wales a couple of miles down the road), the Mercure Chester North Woodhey House Hotel is an ideal base for both business and leisure. All standard rooms have en-suite bath and shower, Freeview Channels, Internet access, Hairdryer, Trouser Press and complimentary tea and coffee making facilities. ... more less
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- Also Known As:
- Woodhey Hotel Chester
- Mercure Chester North Woodhey House Hotel Little Sutton, Cheshire, UK