I visited this establishment 31/07/14 with my elderly mother & elderly step father whilst on a birthday day out for my elderly mother.Upon entering the premises it looked exactly what I was looking for to treat my elderly mother to a birthday lunch by the sea & excellent views.I went to the bar to get the drinks & was served by the barman who was very professional & in uniform & delivered excellent service(impressions were good) but all that was soon to change.We sat at a table & was greeted by the waitress & dressed in casual clothes at a glance I thought she was a customer(no uniform).We ordered 3 x Cod & Chips etc the food came to the table with poor service & no food presentation whatsoever the fish batter was soggy full of oil oozzzing on to plate & the fish inside was exactly the same absoulutely disgusting! whilst this time of dining not once did the waitress ask if everything is ok infact she was only interested when we had to pay!poor customer care! we left our food paid & left as we didn't want to make a fuss.Extorinately Over Priced Menu & I live in a city & get so much more value for money!.You can find better fish of much greater quality at the local fish & chip shop also better customer service & care!! Totally spoiled our day & my mothers treat!!
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