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“Ok for one night!”
Review of Hellaby Hall Hotel

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Hellaby Hall Hotel
Ranked #1 of 1 Hotels in Hellaby
Reviewed 16 February 2014

Stayed for one night with friends. The room was clean and spacious but when we tried to get a shower there was no hot water. Had to ring reception three times before the situation was resolved. Reception was polite and helpful and breakfast was adequate in pleasant souroundings.

  • Stayed: February 2014, travelled with friends
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Thank SHEILAEILEEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sebastian R, Manager at Hellaby Hall Hotel, responded to this reviewResponded 14 March 2014

Thank you for your kind comments. I am delighted you have found the reception team to be helpful and I apologies that it took some time to answer your phone call.
I am pleased you found the surroundings to be pleasant.
I am sorry to hear that you have had an issue with your hot water however I am pleased that the hotel was able to resolve the issue for you at the time

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633 - 639 of 927 reviews

Reviewed 15 February 2014

I have been staying in Hellaby Hall for a few months now! It is excellent value for money! The staff are polite and everyone tries their hardest to make your stay as relaxing as possible! Reception are polite and efficient! Rooms are spacious but have a tired feel! They are well cleaned and have everything in them that you need! The rooms have a somewhat tired feel to them but I cannot put my finger on what it is! Food is fairly expensive but of good quality! The bar is not like a pub bar but a lounge for some pre dinner drinks! Drink prices normal for this type of hotel! The grounds are well kept and clean and there is acres of free parking outside the hotel! The health club attached to the hotel is of excellent quality! The pool is 20m long and there is a steam room which was too hot for me a sauna and jacuzzi! The gym is well equipped with techno gym equipment and there is a separate weights room for those more energetic! The health club is attached to the hotel so you need not leave the hotel! Overall it is well worth the money and the staff are what makes the hotel! My only real criticism is that the bar restaurant area occasionally feels understaffed!

  • Stayed: February 2014, travelled on business
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Thank simonwaldron2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sebastian R, Manager at Hellaby Hall Hotel, responded to this reviewResponded 14 March 2014

Dear Mr Waldron

Thank you for you many kind comments, I am pleased you found the staff to be very welcoming and that our food offering in the restaurant to be of “Good Quality”. We pride ourselves with the quality of food we offer and have recently been awarded a rosette for culinary excellence. We also are very proud to feature a great leisure club with a larger then standard swimming pool. We have taken your comments about the bar on board and will resolve this moving forward

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Reviewed 13 February 2014

Stayed here for a Saturday night for the first time. The location is very convenient just off the motorway, but not too close to hear the traffic. Staff are very friendly and helpful. The double room was good size and clean. Bed was comfortable. Free WIFI and use of the swimming pool and gym was a great bonus. I will definitely stay here again when I visit this area in future.

  • Stayed: February 2014, travelled as a couple
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Thank KaPing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sebastian R, Manager at Hellaby Hall Hotel, responded to this reviewResponded 14 March 2014

Thank you for your recent review. I am delighted that you have found Hellaby Hall to be in a beneficial and strategic location.
It is great to know that you have found the members of staff very welcoming and that you took the opportunity to use our leisure club and enjoyed all the aspects of the hotel. We pride ourselves with the size of our bedrooms and look forward to welcoming you back at the hotel very soon.

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Reviewed 5 February 2014

we stayed in room 21,walls in the room were badly stained.The ceiling in the bathroom was black with mold and cracked,a good nights sleep,but as others have said we made our way to the bar at 6.30 it was closed while the lines were being cleaned at the busiest time of the early evening.Staff were very helpful but a lot cleaner rooms in budget hotels in the area

Room Tip: do not have room 21
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  • Stayed: February 2014, travelled on business
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1  Thank kohn57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHgeneralmanager, General Manager at Hellaby Hall Hotel, responded to this reviewResponded 12 February 2014

Thank you for your recent review, we are sorry that we didn't meet your expectations on this occasion, it is also disappointing that we were not aware of your comments during your stay as we could have had the opportunity to correct them for you. that said I have been able to check the situation with the bar and in was an upgrade that we were having at the time that just took one of the lagers off for 30 minutes. I am pleased that you found the team to be friendly and helpful and hope that you can visit the hotel in the future.

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Reviewed 5 February 2014

Attended a family wedding at the weekend and opted to stay the night.

Room was ideal for the family, 2 adults and 2 children, plenty of space for us all. No issues with cleanliness in the bedroom or bathroom.
Breakfast was great, plenty of choice and always stocked up.

In terms of the wedding, the sit down 3 course meal was very nice (and filling). Evening buffet was plenty of choice.

We used the spa / swimming pool the following morning and found no issues. Towels provided when booked in. Whilst pool isn't massive, it serves it's purpose.

Would def go back to Hellaby.

  • Stayed: February 2014, travelled with family
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Thank BarnsleyTyke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHgeneralmanager, General Manager at Hellaby Hall Hotel, responded to this reviewResponded 12 February 2014

Very pleased to read that you enjoyed your recent stay following the celebrations at the hotel and that everything from start to finish was great. we very much look forward to welcoming you back to the hotel soon.

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Reviewed 5 February 2014

Stayed for one night with partner , absolutely lovely , staff so friendly felt relaxed and welcome throughout the stay, nice calm atmosphere around the pool area and spa ,standard lodge rooms , unfortunately no fridge , hot water was temperamental on and off when using bath , overall would stay again was lovely to see a wedding on however when the wedding moved from garden suite to cannelly bar we was pushed out very much and was no where else to go apart from back to the room this let it down for us

  • Stayed: February 2014
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Thank Carlabilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHgeneralmanager, General Manager at Hellaby Hall Hotel, responded to this reviewResponded 12 February 2014

Thank you for your recent review, I am pleased that you found the hotel to be welcoming and friendly. I am sorry to hear that you felt the wedding party pushed you out of the bar, there is a number of private areas in the hall that would have given you the space you needed, however I am pleased this would not deter you from visiting the hotel in the future.

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Reviewed 3 February 2014

I would like to thank everyone at hellaby hall for a fantastic day .The garden suite looked beautiful and the food was to a very high standard special thanks to Gaynor,Hollie,Lucy and Nathan event manager for there friendliness, and there hard work to make our granddaughters christening a day that we will stay in our hearts for ever.

Stayed: February 2014, travelled with friends
Thank Allen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHgeneralmanager, General Manager at Hellaby Hall Hotel, responded to this reviewResponded 12 February 2014

Thank you for your positive comments, we are very pleased that you had a successful day and the memories with last of Hellaby for your granddaughter.
I will make sure that the team members mentioned hear of your compliments and we look forward to welcoming you back to the hotel in the near future.

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Additional Information about Hellaby Hall Hotel

Address: Old Hellaby Lane, Hellaby, Rotherham S66 8SN, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Rotherham > Hellaby
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hellaby
Price Range: £54 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hellaby Hall Hotel 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Hellaby Hall Rotherham
Hotel Hellaby Hall
Hellaby Hall Hotel Rotherham

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