What a shame that such an historic building that from the outside does indeed look every part of a four star residence is let down by internal customer service.
If you are a guest that prefers to eat in their room, I would advise that you bring your own provisions or order a take-away from an external source.
Dialling down for room service is quite a futile activity. At the very most expect constant ringing and no actual engagement with a staff member; or you could be lucky enough to actually talk to somebody in reception or room service. However they seem to have no knowledge of what certain items on the menu are, and after being placed on hold for a moment or two you are then abruptly cut off, with further attempts of calling ignored.
I guess you could walk down to reception and place an order, but somehow that defeats the object of room service!
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- Also Known As:
- Hellaby Hall Rotherham
- Hotel Hellaby Hall
- Hellaby Hall Hotel Rotherham