Stayed for one night on 15th February. Staff could not be more helpful or friendly from reception through to the spa. Every staff member we passed said hello or good morning/afternoon. The room was spacious and had everything you need for a short break although it was in need of some TLC in places. The spa facilities were very good and was never too busy during the times we were there. The changing rooms were well maintained and clean which is a big tick in the box and the staff were always at hand to offer advice or answer any questions.
Overall the customer service is what leads the way at the Quy Mill and would of been 5 stars had the rooms had a spruce up. Would definitely stay again though when back in the area.
- Official Description (provided by the hotel):
- Whatever you expect from a four star luxurious small hotel in Cambridge, you will be pleasantly surprised by the Quy Mill Hotel & Spa! Once an historic watermill, Quy Mill Hotel & Spa is a secluded haven which offers charming hotel accommodation in Cambridge, award winning 2 AA Rosette food and unfailing courtesy. It has long been a magnet for visitors from across the world, and they come here to Cambridge for a great many reasons. Guests enjoy the University City of Cambridge, and the easy access to Newmarket and the range of treasures to be found in the area. They appreciate the peaceful atmosphere, the excellent food and the attentive service of the Mill. We often welcome back couples who were married here so they can remember the enchantment of their Cambridge wedding. Our business clients comment on the ease with which any arrangements can be made and how they look forward to a session in our Health Club when the day's business is concluded - available free to guests, it is complete with a stunning deck level pool. Our business clients recall the enjoyment and benefit of corporate team building exercise in our famous 'five acre field' and Quy Mill Hotel & Spa has become their first port of call when looking for places to stay in Cambridge. All our rooms feature en-suite bath and shower and some offer the height of exclusivity with four poster beds and double whirlpool spa baths. Our award-winning restaurant will create a tempting selection of local and international dishes, while room service is on call 24 hours a day. A full list of amenities can be reached here. Welcome to Quy Mill Hotel & Spa. We promise to provide everything you would expect from a luxury hotel in Cambridge - and much much more! ... more less
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- Also Known As:
- Best Western Cambridge
- Cambridge Best Western
- Quy Mill Hotel & Spa, Cambridge, BW Premier Collection Stow Cum Quy, UK - Cambridgeshire