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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection
Ranked #1 of 1 Hotels in Stow Cum Quy
Reviewed 23 August 2014

Had room 202 in Barn. This is on the first floor. Stairs only, no lift, had to carry all our luggage up stairs. Very warm room. However there is air con. Lovely spacious room with walk in wardrobe. Many facilities in the room including, iron + ironing board, tea/coffee making facilities, hair dryer (screwed into drawer), phone. Huge step over into bath to get to shower! We had a 2 night stay as attending a wedding in the Waterwheel room, which was perfect. Would highly recommend this venue for such an occasion. ALL staff very helpful and knowledgeable. The food, dinner, breakfast and wedding meal was top notch. A lot of care and thought had been put into the wedding by the staff, even down to the wedding planner wearing the same colour blouse as the bridesmaids dresses.

Room Tip: For a warm room - rm 202 in the Barn. Just a few steps from the main building. Quiet overlooking the...
  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Kaz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this reviewResponded 16 September 2014

Dear Guest,

Thank-you for your excellent review. I am delighted you enjoyed all our facilities and the wedding you attended. Quy Mill is an ideal location and setting for weddings, and we take great care to ensure everything for the day is perfect for the Bride an Groom. I am particularly pleased to read that all staff where friendly throughout our stay and it gives me great pleasure in feeding this back to them all. Thank-you once again, and we look forward to welcoming you back in the very near future.

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Reviews (797)
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469 - 475 of 798 reviews

Reviewed 21 August 2014

This is a lovely hotel on the outskirts of Cambridge with plenty of parking. To get to the hotel, you drive down a single track road. I checked into my room late afternoon. Reception was quiet and efficient. I was allocated room 41 on the 3rd floor of the main house. Be aware there is no lift. The 3rd floor has exposed beams - some of which are low! The hotel has helpfully put padding on the beams but I would imagine anybody 6ft3in tall would have to duck.
The room was immaculate and had the appearance of having been recently re-furbished. Air conditioned though I didn't turn it on. Shower was adequate without being powerful.
Most importantly, the room was quiet.
I left the hotel shortly after checking in to go into the city, returning late so didn't use any of the facilities the hotel has nor the restaurant.
On the whole, a very pleasant stay.

Room Tip: No lift in the main building. Low beams on the 3rd floor add character but tall folk will need to du...
  • Stayed: August 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Smidsy-72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this reviewResponded 16 September 2014

Dear Guest,

Thank-you for your excellent feedback. We are delighted to read such comments and particularly pleased to read positive mentions for the team at Quy Mill. Thank-you once again for taking the time to tell us about your great experience, and we look forward to welcoming you back to Quy Mill in the very near future for another enjoyable and relaxing stay!!

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Reviewed 18 August 2014

Was very impressed by everything at Quy Mill Hotel. The setting , facilities and staff are all excellent. I've no complaints at all about the tea, it was served promptly and the staff were very attentive. The sandwiches and cakes were delicious. Very good value for money.

  • Stayed: August 2014, travelled with friends
    • Value
    • Service
2  Thank Jan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this reviewResponded 16 September 2014

Dear Guest,

Thank-you for your excellent feedback. We are delighted to read such comments and particularly pleased to read positive mentions for the team at Quy Mill. We are delighted you enjoyed your afternoon tea with us. This is an area we have worked on recently to make it a truly homemade and traditional experience.
Thank-you once again for taking the time to tell us about your great experience, and we look forward to welcoming you back to Quy Mill in the very near future for another enjoyable and tasty tea!!

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Reviewed 18 August 2014

I regularly stay here and always enjoy the service, location, facilities and helpful staff. The leisure centre is really very well equipped (even if I don't get to exercise too often in there). I always save room for the excellent breakfast. All rooms are clean and freshly decorated.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
Thank R40_Rhodester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this reviewResponded 16 September 2014

Dear Guest,

Thank-you for your excellent feedback. We are delighted to read such comments and particularly pleased to read positive mentions for the team at Quy Mill. Thank-you once again for taking the time to tell us about your great experience, and we look forward to welcoming you back to Quy Mill in the very near future for another enjoyable and relaxing stay!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

This was my second trip to Quy Mill. I had purchased the spa day inclusive of afternoon tea and a saloon treatment as a birthday gift for my daughter. The tea was delicious and I have never eaten scones like the ones at Quy Mill. They are big, moist, fresh and delicious same as everything that was served up. Loved the ginger snap.....can I please have the recipe. Service is second to none and I have stayed at some of the best hotels in the world.

We also purchased the seaweed wrap, which was extra but well worth it. Again the staff at the spa could not have been more accommodating and pleasant. The beauticians sure know their business.

I would recommend the spa day as well as the treatments here. Go and try it and for the price, you can only gain.

Ila

Room Tip: Did not stay as had gone for the day.
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank spiritedsoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this reviewResponded 16 September 2014

Dear Guest,

Thank-you for your excellent feedback. We are delighted to read such comments and particularly pleased to read positive mentions for the team at Quy Mill. Thank-you once again for taking the time to tell us about your great experience, and we look forward to welcoming you back to Quy Mill in the very near future for another enjoyable and relaxing stay!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

We recently spent a night in this welcoming and clean property. It's an old converted mill, main building with a few side buildings all turned into hotel rooms and restaurant. We did not have a chance to try the restaurant in the evening, but the menu looked very promising. Breakfast in the morning was of very good quality and the service extremely attentive and friendly.

The rooms have a lot of style, tall people have to beware of the lower beams but that adds to the style. Very tastefully decorated and seems to be recently done. We had a nice view from our room over the river which used to turn the mill! There is a short walk on the grounds that we would recommend, very lovely countryside. This is a wonderful place to spend a few days when visiting Cambridge as it offers a great respite from the hustle and bustle of this town. it's about 6 km from Cambridge, a short 10 minutes ride and there is a Park and Ride system in place close by. And of course, hotel guests have access to the spa next door to the hotel, a nice indoor pool, jacuzzi, sauna and gym. For all these facilities, the hotel price is really quite reasonable. Breakfast, when booked the day before, is much less expensive than without booking on the day.

Room Tip: For those who have mobility problems, please request a ground level room as there is no elevator in...
  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Readingrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this reviewResponded 16 September 2014

Dear Guest,

Thank-you for your excellent feedback. We are delighted to read such comments and particularly pleased to read positive mentions for the team at Quy Mill. Thank-you once again for taking the time to tell us about your great experience, and we look forward to welcoming you back to Quy Mill in the very near future for another enjoyable and relaxing stay!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

What a delightful hotel, lovely welcome from Elaine, room spotless, recently refurbished, extremely comfortable bed, delicious breakfast, Can't find anything negative to say. Definitely deserves a return visit and hopefully then we will have time to use the spa.

Room Tip: Upgrade to a deluxe room, definitely worth it
  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Sylvie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this reviewResponded 16 September 2014

Dear Guest,

Thank-you for your excellent feedback. We are delighted to read such comments and particularly pleased to read positive mentions for the team at Quy Mill. Thank-you once again for taking the time to tell us about your great experience, and we look forward to welcoming you back to Quy Mill in the very near future for another enjoyable and relaxing stay!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

Address: Church Road, Stow Cum Quy, Cambridge CB25 9AF, England (Formerly BEST WESTERN PLUS Cambridge Quy Mill Hotel & Spa)
Region: United Kingdom > England > Cambridgeshire > Cambridge > Stow Cum Quy
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Stow Cum Quy
Price Range: £81 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quy Mill Hotel & Spa, Cambridge, BW Premier Collection 4*
Number of rooms: 50
Official Description (provided by the hotel):
Whatever you expect from a four star luxurious small hotel in Cambridge, you will be pleasantly surprised by the Quy Mill Hotel & Spa! Once an historic watermill, Quy Mill Hotel & Spa is a secluded haven which offers charming hotel accommodation in Cambridge, award winning 2 AA Rosette food and unfailing courtesy. It has long been a magnet for visitors from across the world, and they come here to Cambridge for a great many reasons. Guests enjoy the University City of Cambridge, and the easy access to Newmarket and the range of treasures to be found in the area. They appreciate the peaceful atmosphere, the excellent food and the attentive service of the Mill. We often welcome back couples who were married here so they can remember the enchantment of their Cambridge wedding. Our business clients comment on the ease with which any arrangements can be made and how they look forward to a session in our Health Club when the day's business is concluded - available free to guests, it is complete with a stunning deck level pool. Our business clients recall the enjoyment and benefit of corporate team building exercise in our famous 'five acre field' and Quy Mill Hotel & Spa has become their first port of call when looking for places to stay in Cambridge. All our rooms feature en-suite bath and shower and some offer the height of exclusivity with four poster beds and double whirlpool spa baths. Our award-winning restaurant will create a tempting selection of local and international dishes, while room service is on call 24 hours a day. A full list of amenities can be reached here. Welcome to Quy Mill Hotel & Spa. We promise to provide everything you would expect from a luxury hotel in Cambridge - and much much more! ... more   less 
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Also Known As:
Best Western Cambridge
Cambridge Best Western
Quy Mill Hotel & Spa, Cambridge, BW Premier Collection Stow Cum Quy, UK - Cambridgeshire

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