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“Spot on,would recommend it to anyone.”

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Premier Inn Falkirk East Hotel
Ranked #1 of 3 Hotels in Polmont
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Spot on,would recommend it to anyone.”
Reviewed 1 May 2013

We stayed here as part of a wedding party and couldn't praise the staff or hotel enough. The rooms were comfortable, spacious and spotless.
The staff couldn't have been more helpful, a big thankyou to Andy on the nightshift for getting me more towels and lending me scissors and sellotape, nothing was too much trouble for him, so cheers! Also a big thanks to Margaret, who ironed my shawl for me, I apologise if that isn't your name but a massive thanks anyway.
Also to rest of the staff in the bar/restaurant, thanks for the great, friendly service, sorry I didn't catch your names.
So all in all great hotel at great prices, wouldn't hesitate to come back!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dinkydididink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 April 2013

Clean, bright and very friendly and informative receptionist. We stayover night at the beginning of April as we were attending a wedding nearby. would recommend the Cooked breakfast next door at the Cadgers Rest. mmm .

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 302Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, Wilts
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 April 2013

This Premier Inn is easy to find. Suitably located off the main route from Glasgow, you are made to feal very welcome by the staff on arrival. The fascilities are of a standard which is consitant with the brand. Meals are taken next dorr in the Brewers Fare, which whilst a little dated is freindly and the staff make you feel very welcome. An ideal venue to help you unwind after a long drive from the west country or after a busy day in the office. I will stay again.

Room Tip: Rooms at the front overlook the car park, but it is not noisy. There is also a well supported Garde...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WRGBEM53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north east
Level Contributor
279 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 6 April 2013 via mobile

Spent 2 nights here
Excellent customer service went that extra mile
Room lovely modern and clean with a flat screen tv on the wall
Would definitely stay here again but you do need to drive or get a taxi to bus and train services

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mturnbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool, United Kingdom
1 review
Reviewed 8 March 2013

Stayed for 2 nights The hotel was fab.
An excellent choice as we have an 8 month old baby and the room was clean and spacious enough for me to let her crawl around on the floor.
On a more negative side there was a fire alarm going off when we arrived and the poor member of staff was dealing with it when we arrived so nobody was there to greet us. We were also checked in rather hastily because of this and not told about the 'goodnight guarantee'.
That night we were woken up by very loud noises outside our door sometime between 1130pm and 4am! Then we were awoken by another fire alarm at around 830am...

Room Tip: Room 28 was very spacious and clean perfect for a little one who is just crawling! It's also bi...
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
134 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 18 February 2013 via mobile

I stayed here again in January whilst in Scotland on business.
On arrival the staff were very efficient and ensured I had everything I needed, and made a reservation in the restaurant next door (a separate review).
The room was the usual Premier Inn standard, and was very clean and tidy with problems that I experienced.
A big benefit if this place over more expensive hotels is the good value of the wifi, having stayed in Marriott hotels recently the cost of the wifi here is much more realistic and acceptable.

The staff showed excellent customer service when I needed to leave a day early due to changed travel plans.
The receptionist amended my booking and refunded part of the room cost and the breakfast I had paid for without any fuss or complaint. They understood the reason for the change and showed good customer service, a lot of places could learn lessons from the staff here.

I will definitely be happy to stay here again in the future.

Stayed January 2013, travelled on business
Helpful?
Thank Cyberwho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 January 2013

Stayed here several times whilst visiting family, usually for 4 days or more. Staff always friendly and helpful. Rooms and bathrooms are a good size and tastefully decorated. Much better than some other budget hotels. Clean, heating easily adjusted, beds very comfortable, excellent shower.
The food in the Restaurant next door has certainly improved although the breakfast is expensive if you only want coffee & toast. Can be noisy with children running about.
Overall it is good value and would recommend

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LesleyW999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Falkirk East Hotel

Property: Premier Inn Falkirk East Hotel
Address: Cadgers Brae Beancross Road, Polmont FK2 0YS, Scotland
Region: United Kingdom > Scotland > Falkirk District > Polmont
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Polmont
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Falkirk East Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
A warm welcome awaits you at Premier Inn Falkirk East, located in the very heart of Scotland, midway between Edinburgh and Glasgow with excellent motorway and rail links with two international airports close by. Falkirk is home to two of the world's most unique attractions which are transforming the Scottish landscape - The Falkirk Wheel and The Kelpies in Helix park which are only a short journey away! ... more   less 
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Also Known As:
Premier Inn Falkirk East Hotel Polmont, Scotland

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