The hotel is renovated and has a good pool and well situated in PetionVille. The staff is very friendly; especially Gimmy who is really a good guy and very helpful. The hotel owner is a great person too who really took my complaint seriously and asked the Manager a good and immediate action.
My main remark is that the staff needs much more training and the management need much higher quality control!
My main complaint is that there were ants on my desk and reached my bed! Yet, this does not minimize the quality of cleanliness!
I might reconsider going there again
- Official Description (provided by the hotel):
- The 5-star NH Haiti El Rancho hotel is conveniently located in the heart of Petion-Ville, the residental suburb of Port-au-Prince, Haiti's capital city. ... more less
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- Also Known As:
- Hotel El Rancho
- NH Haiti El Rancho Petionville