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Hotel La Plaza de Tequisquiapan
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Reviews (73)
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13 - 18 of 73 reviews
Reviewed 8 December 2009

In general, hotels in Tequis are about twice as expensive as one would anticipate, and the Plaza is no exception. In addition to a hefty fee, we were required to pay over $20 extra just to have our daughter sleep in the same room, even though the room already had an extra double bed. No other hotel on our 3-week Mexico trip did this.
The primary problem, however, was a lack of hot water for showering our first morning there. The building is old, and we expected slow hot water flow, but when there was naught but tepid (and I use the word generously) water after 15 minutes of flow, I call management and was told that they would reprime the heater. We left for breakfast, and on returning over an hour later, being reassured the problem was fixed, there was still no hot water.
We left for the day and returned to discuss this with the woman apparently in charge of the hotel. She demonstrated to us that there was now indeed hot water on tap, and was incredibly brusque in her attitude, as if we were somehow at fault. Our shower worked well after only a few minutes' warmup the next morning.

We asked for a 50% discount on our first night's lodging and were begrudgingly given a 10% decrease. We would not stay at this particular hotel again.

  • Stayed: November 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank ScottSattler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2018 via mobile
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Stayed: February 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvador M, Atención a Clientes at Hotel La Plaza de Tequisquiapan, responded to this reviewResponded 28 February 2018
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Reviewed 10 January 2018
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  • Stayed: December 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvador M, Atención a clientes at Hotel La Plaza de Tequisquiapan, responded to this reviewResponded 19 January 2018
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Reviewed 18 September 2017 via mobile
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Stayed: September 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvador M, Atención a clientes at Hotel La Plaza de Tequisquiapan, responded to this reviewResponded 24 September 2017
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Reviewed 12 August 2017 via mobile
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Stayed: August 2017, travelled with family
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Salvador M, Atención a Clientes at Hotel La Plaza de Tequisquiapan, responded to this reviewResponded 15 August 2017
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