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“Oh dear, not a good choice. Such a pity as it could be a very good hotel.”
Review of Ekho Safari Hotel

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Ekho Safari Hotel
Ranked #6 of 14 Hotels in Tissamaharama
Reviewed 27 February 2014

The welcome was warm and efficient, however our 'superior' room was very disappointing. It was very grubby, especially the bathroom. The problem was, we think, being in the older part of the hotel. It had not been decorated or refurbished for many a year. The yellowy, faded shower curtain summed up the lack of quality. In its favour, everything worked okay, however when you have booked a 'superior' room you do expect certain standards. There is a much newer wing with probably much nicer rooms. The hotel seemed very quiet so why one asks not place guests in those probably nicer rooms?
The setting by the lake is delightful, with a swimming pool/decking area overlooking the lake. The restaurant room is okay, with the choice of a few outside tables. The evening buffet was of the same vein, just about okay, a reasonable choice and reasonable quality but certainly not 'good'. Why were so many dishes at best lukewarm? Breakfast was similarly 'okay' though the bread/croissant/pastry section was poor with very little choice.
Overall not an inspiring hotel and certainly not an inspiring choice. A pity as with its location, it has the potential, with the right management and investment, to be very, very good.

  • Stayed: February 2014, travelled with friends
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1  Thank Pensionerplus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepal a, General Manager at Ekho Safari Hotel, responded to this reviewResponded 4 March 2014

Sorry to note that your room was not up to your expectations. We have taken note of the other comments as well and ensure you that we will do our utmost to rectify them as soon as possible.

With warm regards,

Deepal Amarasinghe,
General Manager,
The Safari Hotel,
Tissamaharama.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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264 - 270 of 572 reviews

Reviewed 15 February 2014

This hotel is set in lovely grounds and you wouldn't know that you were actually close to the main road. We stayed two nights whilst touring Sri Lanka and enjoyed it here very much. The hotel is ideally situated for taking a jeep safari into Yala National Park. The rooms were clean and comfortable, the staff very friendly. The dining room was very hot (insufficient fans) and the food wasn't quite as good as we had been used to at other hotels we stayed at with less variety of meals at the buffet.

  • Stayed: February 2014, travelled with friends
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Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepal a, General Manager at Ekho Safari Hotel, responded to this reviewResponded 23 February 2014

Thank you very much for taking a little time in sending this review. We very much appreciate your observations and do our utmost to rectify what ever short comings.

With warm regards,

Deepal Amarasinghe,
General Manager,
The Safari Hotel,
Tissamaharama.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014

All the rooms enjoy views over the gardens and lake and the pool area which adjoins the lake offers not only wonderful views but an assortment of birdlife to keep one entertained. The restaurant is a little soulless but the terrace (rather limited tables) is pleasant. Food is not 'top end' and given the hotel size, cannot offer huge choice but it was of quite respectable quality and the attentive service we experienced more than compensated for the lack of spoken English. Bar area is rather dull in the evening and the wine was terrible.

Room Tip: Most if not all overlook the lake to a greater or lesser extent and some have small balconies.
  • Stayed: February 2014, travelled as a couple
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Thank Jayesandveetee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepal a, General Manager at Ekho Safari Hotel, responded to this reviewResponded 15 February 2014

Thank you very much for your time in sending your observations which will no doubt help our future guests.

With warm regards,

Deepal Amarasinghe,
General Manager,
The Safari Hotel,
Tissamaharama

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

The hotel facilities are really nice looking, in a beatiful setting and clean. We were welcomed by a drink made a cinammon and taken to our room which was of good size, very clean, overlooking the lake and the pool. We had a snack in the restaurant by the pool which was tasty the breakfast buffet however was nothing great.
The only downside to this hotel was that we were waken up by a family with kids at 7am and the noise they made screaming and shouting lasted for over an hour, which for a hotel of this ranking you would expect the management to do something about it. Also, we booked online giving a credit card to confirm the reservation but mentioned that we would pay by cash at the hotel as we had budgetted everything but they ended up taking the payment from the card provided without being authorised to do so. I was very unhappy about this but they did nothing to change the situation.

  • Stayed: February 2014, travelled as a couple
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Thank lpb_38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepal a, General Manager at Ekho Safari Hotel, responded to this reviewResponded 9 February 2014

Thank you very much for giving your valuable time to give your comments here. We deeply appreciate your observations and sincerely apologize for the inconvenience caused by the children s noise. We have taken note of the credit card matter and assure you that it will be rectified.

With warm regards

Deepal Amarasinghe.
General Manager,
The Safari Hotel,
Tissamaharama

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

Very nice and clean hotel. Rooms are high standard, very clean overlooking swimming pool and a nice like. Close to Yala National Park (15 - 20 minutes ride). Swimming pool was nice, reception also very welcoming. Service didnt really speak good English (even in the restaurant) but it wasnt that bad too. At least everyone was nice and smiley. Overall recommend.

  • Stayed: January 2014, travelled with friends
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Thank MaciejW W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepal a, General Manager at Ekho Safari Hotel, responded to this reviewResponded 9 February 2014

Thank you very much for your positive comments which are very encouraging to all of us here at the Hotel

With warm regards,

Deepal Amarasinghe.
General Manager,
The Safari Hotel,
Tissamaharama.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2014

nice place to rest after a long safari.nice room with view to the lake.buffet dinner with many items.
located just off the reservation.

The price is a bit on the high side but still good value for money.

  • Stayed: December 2013, travelled with family
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Thank bestour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepal a, General Manager at Ekho Safari Hotel, responded to this reviewResponded 9 February 2014

My team joins me in thanking you for your very encouraging comments.

With warm regards,

Deepal Amarasinghe.
General Manager,
The Safari Hotel,
Tissamaharama

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2014

Arrived afternoon and after a quick unpack of essentials went for a dip in the pool then relax looking across the lake. Good service and buffet then to bed for an early rise 5am for jeep safari in the Yala National park. Had an excellent packed lunch. Although a 30 - 45 min drive from the park it's an excellent base

  • Stayed: January 2014, travelled as a couple
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Thank eddieMontrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepal a, General Manager at Ekho Safari Hotel, responded to this reviewResponded 9 February 2014

Thank you very much for your comments. Deeply appreciated.

With Warm regards,

Deepal amarasinghe.
General Manager,
The Safari Hotel,
Tissamaharama.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ekho Safari Hotel

Address: Kataragama Road, Tissamaharama 82600, Sri Lanka
Region: Sri Lanka > Southern Province > Tissamaharama
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 14 Hotels in Tissamaharama
Price Range: £26 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ekho Safari Hotel 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Located over looking the ancient "Tissa Wawa" (Lake) which gives a splendid view from your room.Situated in very close proximity to Yala National Park and Bundala National Park.Air conditioned restaurant which serves both set menus and a la carte and are very reasonably priced. A well stocked bar is available to quench your thirst after the safari.All rooms are air conditioned and with attached bath with hot and cold water,mini bar, individual safety lockers,free tea/coffee making facilities, WiFi and satelite TV.Ample safe parking. ... more   less 
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Also Known As:
The Safari - Tissa Hotel Tissamaharama
Ekho Safari Hotel Sri Lanka/Tissamaharama

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