At check-in we were not happy to be told that beach access and towels would be 48 euros per day for our family of 4, since we booked online and were paying just 170 euros per night for our room. I didn't recall seeing any mention of a beach access charge on the Hotel Acquario website. So we skipped the beach and went to a fantastic nearby waterpark called AquaLand. At checkout, we were surprised to find a 20 euro charge for towels. The front desk clerk was not friendly and proceeded to tell us the towel charge was for the room towels we brought to the pool. On the plus side - breakfasts were great, their pool and patio was nice and pleasant - improving their front desk clerk customer service would greatly improve guests overall experience.
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