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“Perfection”

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Delmar Apartments & Suites
Ranked #3 of 7 Hotels in Pollonia
Certificate of Excellence
Middleburg, Florida
1 review
“Perfection”
Reviewed 17 June 2014

I stayed at Hotel del Mar in Milos for three nights with a friend last month, and we could not have asked for a better accommodation. Not only is the hotel clean both inside and out, beautifully designed, and located in a prime location, but Iliana was so kind and helpful, providing us with everything we needed and going above and beyond to make our stay wonderful. Hotel del Mar really sets the standard for all hotels to live up to. As weary travelers, we were so grateful to have this peaceful place to come back to at the end of the day. Thank you so much for a wonderful stay - we will be back!

Room Tip: The two-bedroom suite was to die for - so beautiful and comfortable. Really gives you a taste of Gre...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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192 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
  • German first
  • Greek first
  • Italian first
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English first
Taunton, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

We visited the hotel the 3rd week of May and only have good words for this place. The hotel was superb, it is located in a small village close to the port and I highly recommend staying in this area because there are many restaurants, beaches and it is more quiet than other areas.
The hotel was amazing and Iliana and George went over the top to make our stay the best experience possible.
George upgraded us to a Suite, possibly because it was still low season, but in any case, it is a gesture that is not always done at every hotel. Iliana was extremely sweet and resourceful as she showed us the top places to visit in Milos. They also offered to rent a car on our behalf or enrol us in different excursions, which again, it is something they don't have to but it felt a genuine effort to help.
I highly recommend this hotel, for various reasons. First, the location. Pollonia is a small village with amazing beaches nearby. It is a fishermen's town with restaurants and bars next to the sea.
Secondly, this is a Best Western Hotel, therefore, the quality and the service is what you expect from a hotel that belongs to this chain. Since we were upgraded to a Suite, we had a very spacious room with AC, ensuite bathroom, 2 terraces, 1 enormous living room, kitchen fully equipped and another small bathroom. For families, it is highly recommended to check with the hotel if they would allow you staying with your kids in one of these suites.
Thirdly, the staff. Again, George and Iliana were super helpful and attentive and it felt more like we were staying at their place rather than in a hotel.
Let me tell you about the most remarkable thing that they did for us to make our stay perfect. With this, I dont want to say that they are going to do the same with everyone, all I am saying is that they went above and beyond when we stayed at the hotel:

Our ferry was living on a Friday evening at 8pm and that day at 11am we went with our suitcase to do the check out. We asked Iliana if we could leave our luggage with them until we came back to collect it. But she was puzzled because she was expecting us to stay in the room until our ferry left. Iliana knew that we were visiting Milos only for 2 days, so she kindly offered us to use the room that day, so we could leave our things there,keep visiting the island, come back for a shower, collect our things and head to the port for the Ferry.
That made our day as we could visit the island without any hassles, and use the room until we left and have a shower, take a little nap and get ready.
Again, I am not saying that it is a regular thing, but for us, it was a small gesture that made the difference and they surely were not obliged to do this, but it was a genuine gesture to make our stay unforgettable.

We will definitely come back to Milos and to the Best Western in the next year or so. We came to Milos from Santorini and although Santorini is very beautiful, staying in Milos and at the Best Western was definitely far better than the stay in Santorini.

Thaks to Iliana and George for taking such good care of us while in Milos and see you soon!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Enrique O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 12 June 2014

A few days ago i was in Milos with my family and we stay at hotel Delmar and our accommodation was more than great. The room was very beautiful with special design, spacious and very clean. The hotel staff is extremely helpful and polite, they provided many tips and informations about the island as well as they recommended the best restaurants in the area. Once we return back in Greece, Milos will be our first choice.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robert b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
233 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 11 June 2014

I've had extremely good luck with TripAdvisor recommendations so was incredibly disappointed when this Best Western stay went bad. The nice rooms that you see in pictures online are only of the suites, and our apartment looked nothing like what I saw when I made the booking.

To be fair, I'll start with the pros:
-Our ferry from Santorini to Milos was cancelled, and they were kind enough to shift our reservation forward one day.
-The hotel is a one block walk to the nice restaurants and waterfront area of Pollonia.

Cons:
-As I said, the one bedroom apartment looked absolutely nothing like the pictures on the Expedia page where we booked and had no Greek character whatsoever. When trying to decide which to hotel to book for Milos, we chose this Best Western because of the classic Greek rooms we saw in all the pictures we could find online, so needless to say, we were quite disappointed.
-The one bedroom apartment was on the street side of the hotel and was incredibly noisy, the bathroom was very small, and I was surprised by the fact that we had to make our own bed. The bottom sheet was made, but we had to lay out the top sheet, and there was no blanket.
-The next morning we expressed our disappointment that the room didn't look like the pictures of what we booked (which, luckily, I had along) and asked if they had one of the more traditional Greek-looking rooms available. Unfortunately, the only room that was available for the next two nights was a standard hotel room. It was more to our liking so we made the change, but since it was a downgrade from an apartment to a standard room, we asked if they would refund the difference in rate. They told us they would figure it out. We asked again the next day about the rate, and they said they were looking into it. Finally, at checkout, they said they weren't going to refund the difference in rate because of the fact that they had pushed our reservation forward due to the cancelled ferry, and that meant that our room sat empty for a night. This was disappointing to us because 1) The standard room that we moved into was empty anyway (they weren't filling their empty rooms), and 2) They had lead us to believe that they would change the rate. Had they just been upfront in the very beginning we likely would've just checked out and gone somewhere else.
-A very basic thing that a hotel needs to provide is hot water, but in our three night stay we only had hot water one night. Showers the other two nights were ice cold; after a long day of hiking and being sweaty, it was quite agitating to take an ice cold shower.

Room Tip: Only the suites look like the pictures you see online. Our one bedroom apartment looked nothing lik...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lov_2_travel_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dakoronias, Manager at Delmar Apartments & Suites, responded to this review, 2 July 2014
Thank you very much for taking the time to review our property.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.

Per your comments, we have updated our Expedia website to ensure that future travelers are better informed about the accommodations they are reserving. We have also completely renovated the particular Apartment.

As for the bed setting, they are set in the typical way as done all over Greece. We place an extra sheet on top of the fitted one.

Regarding the location, our Hotel is at the centre of Pollonia, just 40 meters from the sandy beach, the top restaurants and the market. Although this is a quiet fishing village, we understand that some guests might be more sensitive to sound than others.

We always try to be flexible and understanding with all of our guests. We provided an alternative which was accepted as well as not charging for the first night that was a No-Show.

Unfortunately, we had a temporary malfunction with the water heating system which was repaired as soon as possible.

We hope to see you again in the future and you can reach me directly at 0030.6932436588 if I can be of any assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

This was our first hotel on our Greek Islands trip. We had booked a standard room, but on arrival Iliana kindly upgraded us to the Honeymoon suite, as we were her first ever guests from India! The suite was amazing and me being a bit of "Hotel Snob", it ticked all the right boxes. The hotel is situated in Pollonia, which is accessible to all the parts of the island with a car. Although we went in the low season of May, the island was beautiful and we had a chance to explore all the parts without bumping into hordes of tourists. Getting back to the hotel, it is a highly recommended place to stay!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank faqhera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
1 review
Reviewed 2 June 2014

For our first trip to Milos, Pollonia turned out to be the best place to stay. It is a small but vibrant and welcoming town and easy to access the rest of the island and beaches with a rental car.
This suite itself was perfect - spacious, comfortable, clean and a wonderful balcony to eat and socialise. All staff were extremely helpful and attentive and we appreciated their personal touch.
We were very happy, and definitely recommend this apartment!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bree240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
108 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 14 May 2014

My friends & I were hotel hopping in Milos and we booked for a couple of nights in Del Mar. We were so impresssed with the apartment and the service that we extended our stay in Milos just to stay an extra night in the hotel. Illiana & George were very warm, friendly, hospitable and generous and made us feel very welcome throughout our stay. The apartment was very clean, tastefully furnished with a well equipped kitchen. The hotel was very well located, the restaurants & bus stop were just a couple of minutes walk from the hotel and free parking was available. I would highly recommend this hotel to my friends if they were to visit Milos.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jly48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Delmar Apartments & Suites

Property: Delmar Apartments & Suites
Address: Triovasalos - Apollonion Road, Pollonia 84800, Greece
Phone Number:
Region: Greece > South Aegean > Cyclades > Milos > Pollonia
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#3 Family Hotel in Pollonia
#3 On the Beach Hotel in Pollonia
#6 Romantic Hotel in Pollonia
Price Range (Based on Average Rates): £
Hotel Class:2 star — Delmar Apartments & Suites 2*
Number of rooms: 9
Reservation Options:
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Also Known As:
Del Mar Hotel
Delmar Apartments & Suites Milos/Pollonia

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