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“Terrible -don't waste money”

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Hotel Central Continental
Ranked #7 of 7 Hotels in Unterseen
Reviewed 9 July 2014

It is not worth a mention. The hotel's star rating needs to reviewed else hapless travellers are being taken for a ride.
Their are several nice places in Interlaken and around so don't waste your money staying in this place .
Room, food, customer service, amenities, all deserve a 0 on 5 rating

Stayed: July 2014
1  Thank Rgv67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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84 - 90 of 208 reviews

Reviewed 5 July 2014

There are certainly some positives
- the view is great
- the quadruple room is nice and spacious
But the negatives certainly outweigh the positives
- there is no coffee or tea in the rooms
- The staff is extremely lackadaisical and unprofessional , the woman when we checked out was condescending and when we asked her whether there was a ramp she just waved her hands saying "bye"
- the breakfast is not at all good : cold food, not enough food, old food,
- 5 francs for wifi is reasonable but given the steep price of the room it's unneeded
- too focused on running the nightclub

Conclusion :
Can be made into a great hotel given the excellent location and infrastructure but they need to pick it up and get going otherwise it'll remain average forever

  • Stayed: July 2014
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Thank Riju V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

The location of this hotel is fabulous! Only a block from the train station. And there ends my love for this place. We arrived early from Luzern (about 1:15 pm) but no one was even at the front desk. instead there was a sign that check in was at 2 pm. We had to wait around because there was no where to leave our luggage. Most of the staff was nice and friendly but overall, the hotel just felt really neglected, rundown and dirty. The bed was EXTREMELY hard we had holes in the fitted sheet. There was too much furniture in the room leaving barely enough space to put two suitcases on the floor. Bathroom window was covered in a yellow shower curtain and the bathroom could have used a update. We think that all guest rooms might use the same key because one morning a man opened our door to come in and he definitely was not hotel staff (although their staff members are hard to pick out since no one has a uniform).

Breakfast was included but was definitely not to my liking. Lots of canned fruit and packaged rolls and cereal. Needless to say, I stuck with cereal because little grubby hands couldn't touch it all. There apparently is a strip club in the basement but I don't think that it was open as we stayed on the first floor but thankfully never heard any music.

Overall, I would not return nor would I recommend this place for anything other than its location. I felt taken for the amount of money we paid per night.

  • Stayed: June 2014, travelled as a couple
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2  Thank megahhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

The hotel was once quite grand. It is situated within a 5 minute walk of the train station. As well it has a lovely view of the canal and surrounding mountains.
Upon entering the hotel it smells of cigarettes, the furnishings and rugs are thread bare and dirty. The counter is banged up. The elevator works but smells of cigarette smoke. Our room was on the 2nd floor. The hallway walls were dirty with hand marks. Many of the doors had patches. They didn't bother to paint the whole door, but various patches.
The beds were terrible - had to roll uphill. The bathroom had linoleum on the floors and walls. The seams had come unglued and black mould was evident in several areas of the bathroom. Oh the toilet ran continually.
Someone tried to open our hotel room door one night. That person then moved their way down the hall trying other doors.
Breakfast was fine. The fresh buns were delicious.
Interlaken is very expensive. If all you need is a roof over your head this will suffice. It will make the next hotel you stay in after this look and smell like the Ritz.

  • Stayed: June 2014, travelled as a couple
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2  Thank Canadian_traveller78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014 via mobile

Hotel's rooms have a nice view. The rooms are clean. Our room was large enough. But the staff starts cleaning very early and they were so noisy. They can be more carefull about the noise. Except this I liked the hotel.

  • Stayed: June 2014
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Thank tatil26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Central continental hotel is just 1 minute walk from Interlaken west station.
This is the only one good quality this hotel has...
I had a 5 nights stay in this hotel....
The worst experience of my life....
This hotel has no service at all...
No potors to carry luggage up the staircase to enter hotel.
They do not believe in hospitality.....
Very rude at reception.
Over all a very very bad experience....


  • Stayed: June 2014
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4  Thank Amit2605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014 via mobile

We went along for one night to Interlaken and found a room at this hotel. It was issue after issue:
1. Hotel stall were very lackadaisical and totally unprofessional upon check in. They didn't even bother to ask for ID.
2. Our room was really old. In fact the whole hotel is very old. The phone didn't even work - we couldn't call reception.
3. Our neighbors were having party next door while we were trying to sleep at 11pm and they had so much smelly cooked food in the room. We asked them once to keep the noise down and eventually had to go to the management. The entire floor stank of fried food.
4. Breakfast was awful. Buffet trays empty, scrambled eggs old, dry and cold, fruit overripe and rotty, boiled eggs off, and the best - a dead ant in the jam.
5. Upon check out, same blasé attitude of the staff. Like a family joint and no one could be bothered to talk to us like guests. Awful.

The entire attitude of the place is terrible. And for such a hot tourist destination this place gives the wrong impression of Swiss hospitality. Never going there again.

Stayed: June 2014, travelled as a couple
2  Thank BushBoytjie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Central Continental

Address: Bahnhofstrasse 43, Unterseen, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken > Unterseen
Amenities:
Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Unterseen
Price Range: £81 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Central Continental 3*
Number of rooms: 52
Official Description (provided by the hotel):
Interlaken is an international holiday resort famous for its glamour and social character. The Central Continental Hotel, located in a unique setting on the bank of the Aare River, a mere hundred yards from the Interlaken-West train station and the boat landing station, is also very elegant and of a high standard, and is situated within easy reach of all neighbouring mountain track and cable railways. ... more   less 
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Also Known As:
Central Continental Hotel
Central Continental Interlaken
Hotel Central Continental Interlaken, Switzerland

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