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“Nice retreat, but the service was surprising slow and unattentive.”

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Hotel Central Continental
Ranked #8 of 8 Hotels in Unterseen
Missouri
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice retreat, but the service was surprising slow and unattentive.”
Reviewed 1 July 2009

I loved the location of the Continental. It was located literally a couple of minutes walk away from the train station. Upon my arrival I was greeted by a very unhelpful and uninterested staff. This was the only time, other than at checkout, that I really communicated with the staff. The rooms were small but very warm and cozy. They included all of the necessities. The breakfast buffet was served early enough for those of us who would be treking up the mountains, and was very filling. It was a nice hotel for the price. However, I was unimpressed with the service.

  • Stayed June 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Recalled_to_Life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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189 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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INDIA
1 review
Reviewed 24 June 2009

hotel staff is rude, the house keeping awakes you at 8:30 and if you say that you are busy and sleeping and they may clean the room after an hr then they will say that they have to go offduty. you will keep searching and will not find a smile on anyone's face from the staff of this hotel. beds are bad and road in front of the hotel is under repair. There is a light of which is on all night and was aiming towards my room's balcony and was very much disturbing, we also complained to switch off this light but got a rude answer that we will not close it. through out my stay of 20 days in Switzerland with my family and friends, this was the worst hotel i stayed.

  • Liked — nothing
  • Disliked — nothing
  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Aman_electric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Unterseen hotels

Alberta
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 June 2009

We booked this hotel based solely on the 3 star rating not realizing that it only rates the amenities the hotel offers, not the actual standard of the hotel.

The hotel in it's time was probably beautiful, but it has not been updated for many years and it appears shabby and neglected. We found the reception desk empty most of the time and when there was someone there they appeared to avoid eye contact with anyone coming or going. The lighting in the public areas was either very dim or non existent. Our hall had no lighting on either day or night, but a dim light would turn on when you walked past the sensor that was by the elevator. Needless to say when you left your room at night you were in complete darkness until you reached the elevator. We couldn't decide if the light bulbs were burned out or if they were trying to conserve energy.

The hotel was very conveniently located close to the station and main street with underground parking that they charge CHF 8/day. Our room was large, but again very shabby, with torn net curtains, chipped bathtub, mold in the bathroom and an odor that comes with old buildings. You can get an access code to the wireless internet for CHF 5 that you can use in the lobby.

We only tried the croissants and juice at breakfast and they were fine.

We went up to the rooftop garden which is again just a neglected space with dead plants and broken furniture - what a shame.

This hotel could be beautiful and a pleasure to stay in with a little tlc.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Griff99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2008

Never booked accomodation just turned up in Interlaken. Got a good price for the standard compared to others in the area. The bonus for us was that it had underground parking which was free. Pretty large rooms aswell and located at the train station. A very interesting nightclub in the basement of the hotel aswell!!!

  • Liked — It had free underground parking
  • Disliked — Sometimes reception was unattended
  • Stayed June 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcintyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2008

Went through some of the reviews and was disappointed that many people didnt like the hotel. As a matter of fact, both myself and my wife loved the hotel. May be the room, 312, that we got is the reason. We simply loved our room. It had a balcony facing the station and the lake. I and my wife spent some quality time in the balcony every evening having coffee and viewing the scenary outside. Splendid view from the room balcony. Hardly 2 mins walk from Interlaken(West) station. Some of the issues correctly mentioned by the other reviewers are that the front desk mostly is empty and unmanned, there is a topless bar and strip club run by the hotel at the basement, continental breakfast is just about ok and no tea or coffee making machine in the room. So you need to get ur coffee from outside when returning back to the hotel if you need it. I would want to stay in this hotel again provided i get room number 312.

  • Liked — The scenic view from the balcony and the room as a whole.
  • Disliked — Strip club in the hotel and the monotonous continental breakfast.
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Srini1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chorley, Lancs
1 review
Reviewed 5 April 2008

The Central Continental is a clean, warm, comfortable hotel. If you want 5 star luxury you will need to look elsewhere, but our group of 19 adults were more than happy here. After a day's skiing, all you need is a hot bath or shower and a comfortable bed (plus a bit of apres ski maybe). Our only criticism was that the food was not really appropriate for adult parties, though we thought this might have been because the staff are used to British schoolchildren wasting food. Continental breakfast was fine, but the evening meals were unimaginative. Apart from this, we were very happy with the hotel. It was close to all central amenities (including the railway station) and the views of the mountains from the balconies were spectacular. The hotel's bar was undergoing refurbishment, so we had to seek our evening entertainment in Interlaken, where there is a wealth of bars, restaurants and other entertainment if you want it. Interlaken itself is a most beautiful city, and although you are about 20 minutes away from the nearest skiing, we would thoroughly recommend it as a base for your skiing holiday. Top tip - try Hooters bar and restaurant, just past the magnificent Victoria hotel.

Stayed March 2008
Helpful?
Thank bev060659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 January 2008

I wish had looked up this hotel before booking... The worst hotel ever. My husband and I checked in to find the corridors smelt like urine, the sheets on the bed ripped, direct access from the lift to the titty bar downstairs... It was dirty and disgusting. We lasted 15mins before checking out again, they charged us $50 cancellation fee but we were prepared to forfeight a nights rate. We couldnt even stay one night.... it was a pit. Plenty of other places just run from this one,

  • Liked — nothing at all
  • Disliked — the whole place
  • Stayed December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank RLAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Central Continental

Property: Hotel Central Continental
Address: Bahnhofstrasse 43, Unterseen, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken > Unterseen
Amenities:
Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Unterseen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Central Continental 3*
Number of rooms: 52
Official Description (provided by the hotel):
Interlaken is an international holiday resort famous for its glamour and social character. The Central Continental Hotel, located in a unique setting on the bank of the Aare River, a mere hundred yards from the Interlaken-West train station and the boat landing station, is also very elegant and of a high standard, and is situated within easy reach of all neighbouring mountain track and cable railways. ... more   less 
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Also Known As:
Central Continental Hotel
Central Continental Interlaken
Hotel Central Continental Interlaken, Switzerland

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