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“COSY HOTEL THAT NEEDS SOME REFURBISHING”
4 of 5 bubbles Review of Hotel Chalet Swiss

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Hotel Chalet Swiss
Ranked #5 of 8 Hotels in Unterseen
Mumbai (Bombay), India
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“COSY HOTEL THAT NEEDS SOME REFURBISHING”
4 of 5 bubbles Reviewed 3 July 2012

Hotel Chalet Swiss has a great location, within walking distance of Interlaken West Railway Station.
Extremely helpful front desk.
Our Triple room was a little weather-beaten & can do with a lot of refurbishing.
Triple rooms difficult for the elderly to move around due to wooden stairs, a little difficult to handle for senior citizen.
Limited breakfast.
Overall a good hotel.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kavaidya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 reviews from our community

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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Pune
Level Contributor
66 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 3 July 2012

Located in a quiet corner near the Interlaken west station. The room was at two levels - beds on the mezzanine floor. So you climb up and down a few times, adding to stress on tired joints from sight seeing. Breakfast is very basic - you have to pay extra if you want even eggs or omelets. No restaurant on four days in a week - works only in weekends. If you want food, be prepared to go out as there is no room service on weekdays.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shrin54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 28 May 2012

We stayed here for one week as part of the COSMOS Grand Tour of Switzerland [ Tour 6025]. The hotel comprises a front part which is a lovely chalet and a more modern rear part. We stayed in the font part and had a balcony which overlooked the Jungfrau alpen area. The room is large with two armchairs and a good bathroom. No tea/coffee facilities in the room, but you are able to get a thermos of hot water in a small alcove on the ground floor. Breakfast was continental. Wi-fi is available in the room for a fee [ 2 CHF for 1 hour or 6 CHF for 6 hours]. COOP supermarket is 5 min walk away. The hotel is well located and is only a 8-10 min walk to the train station. There is also a bus stop right outside the hotel. Local transport on bus and train is free for as long as you stay at the hotel. Well done COSMOS for this hotel!

  • Stayed May 2012, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 April 2012

We stayed in Chalet Swiss at the beginning of April and it was great.

It was like 8 minutes walking from Interlaken West.

Even though I read in some reviews that the staff was rude, in our case, we have nothing to say about, they were really nice and kind!

We only had breakfast and it was good.

Our room was very clean, comfortable and warm.

I would recommend it definitely! I would come back next time!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 18 January 2012

We stayed in Hotel Chalet Swiss in the month of Oct'11. It is a very good hotel to stay in /near to Interlakken. It is close to the Interlakken OST station; 10 mins walking distance. The staff is extremely helpful and provides with adequate information on nearby tourist destinations. The rooms are nice and cosy with a beautiful view of the mountains from room window. The main market is walking distance near to the railway station. A beautiful hotel in one of the most scenic destinations on earth.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Shashank_79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 15 November 2011

We stayed in chalet swiss from 1st november to 4th November.'11..Good hotel to stay during Winter...Had a lovely view from our room..the children enjoyed very muchas they got to sleep in the beds in the attic...Very authentic..The food was excellent..Initially we thought the staff were rude but we were wrong..they are quiet friendly..
the Interlaken west station is just 10 minutes from the hotel..

Overall a very good experience...

Room Tip: Mountain View
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nitin2704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
2 reviews
3 of 5 bubbles Reviewed 19 October 2011

The Hotel is small and nice but my experience was not good simply because of one single person. We reached the Hotel at around 10 AM and were told that the Room will be available at 12.30 PM only. Ofcourse I understand that and was fine but I requested her to see if any room is available (as had an overnite flight). She very rudely told me that "I just told you 12.30 and you can read what it says here". 10 minutes later another Swiss couple came with their luggage to check in and she gave them the keys (dont know why). Anyways we came back at around 12.15 PM and asked for the room and then she says "I told you 12.30 and its 12.15 so please come back". At 12.30 she was not there and came to the reception at 12.35 and when I asked her for the room, she just kept the keys on the table without any greeting or saying anything. So overall a very rude lady. I wish the lady from the night shift had been there as she was really nice and spoke very politely.
But to talk about the Hotel, its a nice small place around 8-10 minutes walk from the Interlaken West station.
But coz of my experience there, i wont stay there again or refer it to any of my friends.

Room Tip: Ask for the room with the Jungfrau view.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanuj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chalet Swiss

Property: Hotel Chalet Swiss
Address: Seestrasse 22, Unterseen, Interlaken 3800, Switzerland (Formerly Comfort Hotel Chalet Swiss)
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken > Unterseen
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #5 of 8 Hotels in Unterseen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Chalet Swiss 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Hotel Chalet Swiss Interlaken, Switzerland

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