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“Go there if you get it real cheap”
Review of Hotel Chalet Swiss

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Hotel Chalet Swiss
Ranked #6 of 8 Hotels in Unterseen
Certificate of Excellence
Reviewed 15 September 2012

Big room and nice location, however very rude staff and quality of room and bathroom is not good...breakfast quality is also not good...there was leakage in the room and the middle-age lady on the front desk was horrible to talk to...making sarcastic comments on whatever I said and would make sure that she spoil your day if you talk to her in the morning.

  • Stayed: September 2012, travelled as a couple
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Thank Pankaj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (172)
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76 - 82 of 172 reviews

Reviewed 6 September 2012

Stayed 7 nights, made very welcome and looked after with all our needs, more important the owner made time every day to help us plan our day trips out. The evening meals were fantastic and the continental breakfast was plentifull and just what you needed to start your days of adeventure in this beautiful country. The hotel provided tickets for the local trains and also free passes to travel in the area on bus or trains saving lots of money. I can highly recommend a stay at Hotel Chalet Swiss and the company of Rene and Fahri who looks after you in the evenings.

Room Tip: Go for a room with a balcony.
  • Stayed: September 2012, travelled with family
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2  Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2012

Hotel has a very cozy feeling. We had 3 rooms and every room had a different flooring (Some wood, some carpet), different amenities in the bathrooms (Some with bath-tub, some without). Not sure if they have been renovating rooms 1 by 1 or its by choice that they have done it.
Location of the hotel is decent. Its a very serene locality and is very calm and quite at night. City centre is a 15 min walk but there is a bus-stop 2 mins from the hotel. The hotel provides you with a coupon that gives you free access to bus transport during your stay.
We were there during summer and there was neither an AC nor a table fan in the room. We really struggled the 1st night but the next 2 days it was better as there was heavy rainfall in the evening and everything was much cooler

The front office staff were very helpful in guiding us with sight-seeing and other details. I interected with 4 people in the front office, 3 of them were really sweet. 1 person was a bit of a snob though but i just ignored it.

The biggest disappointment for me was the breakfast. I was really surprised to see that they didnt have any egg preperation, not even a simple boiled egg. Basically, it was cold cuts and breads. Also, there was no free WIFI.

Room Tip: Ask for rooms facing the Jungfrau.
  • Stayed: August 2012, travelled with family
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Thank kikunaik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2012

Stayed 5 days in hotel as base for doing rail tour of Switzerland. Clean, quiet, 10 minutes walk from downtown and from the dairy farms! Breakfast was crowded and basic cold continental type. Weird security system with keys but it seems to work. Caters to lot of overnight Asian tour bus groups so seems to be always busy.Roses in front were pretty as was the cow! Go left and you are to downtown and railroad station. Go right and you can visit the local dairy farms and actually buy cheese from a farm's vending machine. This is a super safe country with a super low crime rate. I never felt uncomfortable in Switzerland. Hotel needs updating.

Room Tip: Front rooms give a wonderful view of the mountains.
  • Stayed: June 2012, travelled with friends
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Thank Barryjw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

I have been using this hotel over the past 22 years. Though only a 3 star hotel, you feel like being in a 4 star environment. The staff are great, and the Mgr owner Herr Klopfer and his wife are the perfect hosts, always ready to advise and offer help to their guests. A hotel where you arrive as a guest and leave as a friend! The location for trips to the Jungfrau region, Grindelwald and both the lakes of Thun or Brienz are all in the immediate area and easily reachable. Chalet Swiss is just that, a lovely chalet style hotel, go see it for yourself!

Room Tip: Choose rooms in the old part if possible, they present the best views up to the Jungfrau Joch.
  • Stayed: January 2012, travelled as a couple
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Thank rnotlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2012

Another two weeks of delight despite some mixed weather. The older part of the hotel is authentically Swiss with great character and some rooms on the front have a perfect view of the Jungfrau. The shower/toilet room is kept impeccably clean.
Meals are simple but well cooked and presented often with a local flavour.
The hotel is well located and is only a 10 min walk to the Interlaken West station. There is also a bus stop right outside the hotel. Local transport on bus and train is free.
The very best feature of the hotel however is the staff competent,efficient and always helpful.
It is certainly the friendliest hotel we have ever stayed in !!!

  • Stayed: June 2012, travelled as a couple
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1  Thank colinandjean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2012

Lovely helpful staff who suggested activities and places to see and the routes to take, not only for our time in Interlaken but for the rest of our Swiss holiday. We were informed of which roads were closed this time of year which proved incredibly useful.

It was an average hotel in terms of the rooms and the breakfast, but for the cost I hadn't expected anything more. The view from the room watching the sunset, however, was fantastic.

The sauna and hot tub were a nice touch after long days.

I've stayed here twice now, and would certainly visit back should I find myself in Interlaken again.

  • Stayed: April 2012, travelled with friends
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Thank AdaptiveSpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chalet Swiss

Address: Seestrasse 22, Unterseen, Interlaken 3800, Switzerland (Formerly Comfort Hotel Chalet Swiss)
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken > Unterseen
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #6 of 8 Hotels in Unterseen
Price Range: £86 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Chalet Swiss 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Hotel Chalet Swiss Interlaken, Switzerland

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