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“Amazing Stay!!”
Review of Hotel Chalet Swiss

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Hotel Chalet Swiss
Ranked #6 of 8 Hotels in Unterseen
Certificate of Excellence
poole
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Amazing Stay!!”
Reviewed 15 April 2013 via mobile

Had a wonderful 5 night stay here for our 20th wedding anniversary. We were made so welcome. Marianne was so helpful and gave us ideas every day for our days out. It was like having our own tour guide! The boss had arranged a bottle of champagne for us in the bar. It was extremely quiet while we were there so felt we had the run of the hotel. Would definitely stay again. Thank you to all the staff.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sammy67Poole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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168 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
harrow
Level 5 Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 March 2013

This was my third visit to the Chalet Swiss. It is in a fine position ten minutes from west station and has a local bus every half hour during the day.

The staff really try and help, the hotel is very clean and warm in the winter . Breakfast is not a wide choice but amble and of good quality

If you want a gym and pool then do not stay here but if you want a great tourist class hotel in a good area and easy to get around then you could not do better

Room Tip: The old part I feel is better
See more room tips
  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank peterHarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ureterp, The Netherlands
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 February 2013

The hotel is situated in a quiet location, yet only 10 minutes for the trainstation West and the city center. Not luxurious but nice athmosphere if you like wood. Friendly staff, glad to give advice. Very clean, great beds. Rooms were a bit noisy, wooden walls do not help for keeping out sound! Breakfast is very basic (what there was was of fine quality, enough bread, cereal, yogurt, cheese and meat) against hefty supplement you could get extra's like egg, toast etc. The price for two nights was huge, due to the bad euro swiss frank exchange rate.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Freek Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landstuhl, Germany
Level 5 Contributor
76 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 1 January 2013 via mobile

I recently stayed here with a group for a ski trip. The hotel is not in the best location in town or for skiing. It takes 1-1.5 hours to get to the slopes on the ski bus with the stops. It's also not very center in Interlaken itself.

The breakfasts and dinners weren't great either. It's 4 SF for a coffee if you get it at dinner vs out of the same machine at breakfast which is included in the price. It's all very lackluster.

The staff was also mixed. We had some really rude comments and also nice experiences. So it was hard to know if it was a cultural thing or not.

Internet is 2 SF/hr on your own device.

The beds are horribly uncomfortable. The walls and floors are also VERY thin. You can hear your neighbors walking, talking and snoring.

Bottom line- stay somewhere else.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MBroyhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 November 2012

1. Small hotel free of hustle and bustle: Calm, peaceful surroundings with a view of Alps on one side and city on the other. Looks amazing during snow season. See it as a B&B for good experience. 3.5/5
2. Location: 5-7 minutes walk away from Interlaken city market. Only 3-5 minutes to Railway station. 3.5/5
3. Rooms: Spacious enough, clean carpeted. 24 hours continuous hot water supply with a bathtub is a steal. Heating system is perfect. TV has total 30 European + Few international channels (But none from India!). Lighting surprisingly excellent in rooms and bathroom. Small balcony with a view on 2nd floor rooms(Annexe) is a bliss. 2nd floor rooms are duplex with bed on each floor. Absence of Tea/coffee maker is the only missing part of a good complete room. 3.5/5
4. Food: Being a B&B type property, one expects a good variety breakfast. But it runs short on several accounts: All breakfast is sadly cold/ chilled with limited choice. 1.5/5
5. Other facilities: Not much. Though i didn't check out their sauna due to paucity of time. Nothing for kids and elderly. A small bar seemed adequate according to a co-traveler. Staff is quite polite and receptive. Website pics are true and real. 2/5
Overall 3/5 (provided you take it as a B&B property)

Room Tip: Look for family room in Annexe 2nd floor towards outer corners (even if you are a couple without kid...
See more room tips
  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank docvivekjain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 October 2012

A hotel just 5 minutes from the rly stn. the reception staff speaks good english and are a real help in guiding through the city and its experience. The roooms are really comfortable and big. The bathroom has good towels and hot water. The restaurant they guided us to was really good. The breakfast is typically swiss with things in abundance. The umbrellas are available or the bad weather. The restaurant they run is availbale for only four days in a wk. the provision of free wi-fi in the rooms or the atleast the common areas will be an extra jewel in the crown.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chawlasushil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2012

Big room and nice location, however very rude staff and quality of room and bathroom is not good...breakfast quality is also not good...there was leakage in the room and the middle-age lady on the front desk was horrible to talk to...making sarcastic comments on whatever I said and would make sure that she spoil your day if you talk to her in the morning.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pankaj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Chalet Swiss

Property: Hotel Chalet Swiss
Address: Seestrasse 22, Unterseen, Interlaken 3800, Switzerland (Formerly Comfort Hotel Chalet Swiss)
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken > Unterseen
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #6 of 8 Hotels in Unterseen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Chalet Swiss 3*
Number of rooms: 54
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Also Known As:
Hotel Chalet Swiss Interlaken, Switzerland

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