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“A great visit” 4 of 5 bubbles
Review of Penderyn Distillery

Penderyn Distillery
Ranked #1 of 2 things to do in Penderyn
Certificate of Excellence
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Attraction details
Owner description: Penderyn Distillery is the only distillery in Wales and one of the smallest distilleries in the world. One of the few remaining independent distilleries, Penderyn takes its name from the old Welsh village in which it is located and nestles in the foothills of the ancient Brecon Beacons mountain range. The Brecon Beacons National Park is an area of outstanding natural beauty famed for its breathtaking scenery, open moorland, clear rivers and tumultuous waterfalls. Members of the public can enjoy a distillery tour, take a journey through the history of single malt whisky making in Wales, and understand the distilling process at first hand. On arrival you will be greeted by your tour guide and taken through to the exhibition area where you can browse at your leisure and learn for yourself the history of whisky making in Wales as well as more general Welsh history. Watch the short video about how Penderyn first started, and how it has developed since its launch in 2004. Your guide will then join you and take you through to the next section where you will be able to: *View the Barley, Malt Bins, Grist Mill, Mash Tun and Fermenters that produce the unique Penderyn Malted Barley Wash. *View the Single Pot Stills at Penderyn Distillery that were designed by Dr. David Faraday, a descendant of famous physicist Sir Michael Faraday. You can also view the more traditional brand new Double Pot Stills. If distillations are in process you will be able to see the spirit being drawn into the spirit safe. *See the barrel display area when your guide will describe how the different expressions of Penderyn whisky are matured and talk you through the various stages of the maturation process. *Learn about the other products - Merlyn Cream Liqueur, Brecon Five Vodka and Brecon Special Reserve Gin. Feel and smell the botanicals that are used to make Brecon Special Reserve Gin. *Visit the tasting room and sample the products - Penderyn Single Malt Whisky, Brecon Five Vodka, Brecon Gin and Merlyn Cream Liqueur. *Browse the retail shop for Penderyn Spirits and merchandise.
Highbridge, United Kingdom
Level Contributor
116 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 118 helpful votes
“A great visit”
4 of 5 bubbles Reviewed 2 August 2014

I gave my review as a 4* as the tour will change in October when I think then it will be a 5* after the expansion, refurbishment and having then the ability to walk around the distillery room itself. The new tours will be longer, the present one is about 1 hour.
At the moment, it is a presentation in 2 rooms. The first room is a story board room with the history, timelines and a loop video. The second is the viewing room with more of the history being explained, some visual aids and finishing with the complimentary tasting.
Our guide Mia was very well informed even though she is still learning about the processes and an excellent hostess at the tasting stage.
You pay £6 each and you recieve 2 tokens. You can use both for a miniature to take away or one per taste. There are several whiskies, gins and vodkas distilled here along with a cream spirit to chose from and the measures are pretty decent. The tour finishes in the shop.
It is advisable to pre book a time as several "walk ins" were turned away. The groups are limited in size.
Overall a nice couple of hours spent here, it's good value for the price paid and hopefully we shall be back after October to see the changes.

Visited August 2014
Helpful?
Thank DrandDr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“A true Masterclass -Rhagoral!”
5 of 5 bubbles Reviewed 28 July 2014 via mobile

Just come back from a long weekend in the Merthyr Area. One of the highlights of which was attending a Whisky Masterclass at Penderyn. It's organised so the group attending is small. I went with my two not so young sons, one of whom has a liking for the liquid. We joined a group of six individuals who had booked independently with varying knowledge of the wysgi. Our guide made up for our lack of knowledge and in a really enjoyable two and a half hours or so, introduced us to the history of the subject, tested out in a fun way our potential to be Master Distillers, and gave us ample opportunity to sample the various finishes of Penderyn and it's gin and vodka 'specials'. And to go away a very nice booklet and gift of a selection of miniatures. We had a really really great time. My son who has been around several distilleries in Scotland was very impressed and has promised himself to repeat the experience. Only downside was I was the driver this time around, as we wanted to go on to Gwaun Hepste and Waterfall valley ( a truly stunning experience in its own right). Lesson learnt for my next trip to Penderyn - time to share the driving load with a non whisky aficionado! Diolch yn fawr!

Visited July 2014
Helpful?
Thank Alun H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geoff B, Manager at Penderyn Distillery, responded to this review, 29 July 2014
Thank you for your kind words.

Please be sure to visit us again when you do find a willing driver.

Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leamington Spa
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Not a distillery tour and given wrong information”
1 of 5 bubbles Reviewed 27 July 2014

I've done the English Whiskey tour and many in Scotland. This is the only tour you don't go round the distillery and only look at through glass windows. You see nothing. It's not a tour and more a museum.
The guide gave incorrect information and as a avid collector and drinker if Malt Whiskey, wouldn't recommend it.
The shop is expensive and the same whiskey is cheaper in shops in towns around the country.
Also those who collect whiskey, the bottles in the shop advertised, you are not allowed to buy! I wanted to buy a bottle to collect for £140 but when they got it out of the cabinet, they told me I couldn't because it was bottle 1 of 212.
I've emailed the company to see if I get a response as to why they have bottles, priced tagged you can't buy?
During the tour (if that's what you can call it) told wrong information about the 'Angels share' and the age of whiskey.
Go to a Scottish distillery or the English Whiskey company if you want to find out about malt whiskey and have a tour not a museum visit.
Scottish whiskey experience by Edinburgh castle a much better museum by far.

Visited July 2014
Helpful?
3 Thank Cjb1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geoff B, Manager at Penderyn Distillery, responded to this review, 29 July 2014
Thank you for your review.

Allow me to respond to your many criticisms.

We are indeed a Visitor Centre & Shop.
Our tour starts with our Exhibition Area, where you see the history of whisky making in Wales, including the last genuine Welsh Whisky from Frongoch, near Bala, North Wales. You then move on to our Viewing Area, where you have a chance to view safely behind our windows, the different distillation processes at Penderyn Distillery. You then visit our Tasting Bar where you either taste 2 Penderyn products, OR, take 1 miniature bottle away with you.
To state "you see nothing" is ludicrous. Note our many other positive Tripadvisor reviews.

Our guide is here to explain to visitors the processes of producing WELSH whisky. Certain aspects may differ to Scottish/English distilleries. How is the guide "incorrect" in the information he/she is giving?

Regarding the price of our whisky in our Visitor Centre Shop, they are the recommended retail prices in which they are sold at. The prices of our bottles of whisky elsewhere could be slightly cheaper or more expensive, depending on what profit margin that company wishes to make.

The numbered bottle wasn't "tagged", it was a display bottle behind a glass unit, along with other limited editions, that had prices near to them, simply to show our customers what the price would be if they were interested in purchasing one. Penderyn staff will then inform customers of what numbers we DO have available to purchase.
We politely stated to you that we always display bottle number 1 in this glass cabinet on the grounds that it is eventually stored, along with our other previous limited editions, in our display cabinet in our Exhibition Area.
You couldn't seem to accept this.
Meanwhile, I must point out during this point of your visit, customers waiting to be served in our shop were getting slightly disgruntled with your continuous argument with our unfortunate member of staff.

During our tour (that's what we indeed call it), we state 3 years and 1 day is the legal requirement for spirit to mature in casks, until it can be called 'whisky'. Penderyn whisky casks are then chosen for use anywhere between 4-7 years through the casks spirit quality, NOT age. We do not have any age statements on our whiskies, so I don't understand how you think our information regarding the age of whisky was the "wrong information".

Enclosing, I feel this review is clearly an unfair personal attack on our Visitor Centre, simply due to the fact that you left our premises disgruntled without your unobtainable numbered bottle.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
43 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Visit July”
5 of 5 bubbles Reviewed 26 July 2014

We are a group of Grumpy Old Men who take ourselves off every 3 months to visit places of interest to us.
I am Welsh but the others are not and I had to persuade them that I was not fooling when I said we were going to the Welsh Distillery to taste whisky.
We had a great tour guide Alan who was very amusing informative and had a fund of jokes.
Brilliant visit_thank you to all.

Visited July 2014
Helpful?
Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neath
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Excellent tour of the distillery with Carys!”
5 of 5 bubbles Reviewed 25 July 2014

We visited the Penderyn Distillery yesterday (24/07/2014) as a fairly large party of 56 people and took the Distillery tour. The people at Penderyn could not have been more helpful in ensuring our visit was efficiently and effectively managed. We were split into 2 groups and embarked on a wonderful tour of Wales only Distillery. Carys was our group tour guide and the young lady complimented the visit by providing a mature. informative presentation with the right amount of technical information to satisfy everyone in the group. Carys is bi-lingual in Welsh and English which again allowed her to promote the best of Wales in a very professional manner. The samples in the Penderyn bar at the end of the tour allowed everyone to leave with a warm affection for Penderyn whiskey. Highly recommended!

Visited July 2014
Helpful?
Thank anthony g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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