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“Enjoyable stay with friendly English speaking staff...”

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Monbetsu Prince Hotel
Kuala Lumpur
Level 6 Contributor
288 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
“Enjoyable stay with friendly English speaking staff...”
Reviewed 12 February 2014

We enjoyed our stay here and especially liked the Wifi which was available throughout the entire hotel. The room was small, but adequate. It was nice and warm in the room although it was subzero outside. Our room faced the front of the hotel and it was delightful to see snowfall when we woke up in the morning.
We had dinner in the hotel where they served us giant crabs. The friendly restaurant staff also made mochi and we had a really great time.
Breakfast was buffet and we liked the Japanese food and the most delicious Hokkaido milk.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank LL721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taka_HAYASHI, オーナー at Monbetsu Prince Hotel, responded to this review, 8 April 2014
Dear Sir/Madam:

Thanks for choosing Mombetsu Prince Hotel.

We are glad that you enjoyed your trip in Mombetsu.
We try to provide the best service to our guests to make them have a wonderful memory in Hokkaido.
Thank you for your comment.

Hope to serve you again in the future.


Sincerely,

Mombetsu Prince Hotel
Ms KuangMin Chi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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136 reviews from our community

Traveller rating
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    38
    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Japanese first
  • Thai first
  • Any
English first
Bergamo, Italy
Level 6 Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed 31 August 2013

at the Reception desk there's a very kind girl abile to speak very good English and fluent Chinese. A real Japanese hotel considered as THE hotel in Monbetsu for the location, the restaurant and the common bath. Clean and comfortable.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Albsig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 June 2013

The building is well maintained and clean. The Japanese room is a bit small (compared to some hotels which we had stayed before) but adequate to sleep 2 Adults and 2 Children. The hotel had arranged for a mandarin speaking staff to attend to us at the reception as well as during dinner. We had reserved for the crab meal dinner and we were glad we did. The meal which had crab served in different style (sashimi, shabu shabu, tempura) was very delicious. The staff was very attentive and patient in explaining the dishes served and how we should eat them which enhanced the dinning experience.

The natural onsen (hot spring) is worth a try. The staff even explained how we should wear the bathrobe The futon beds were very neatly prepared for us after our dinner and my family slept through the night (probably due to tiredness from the overnight flight and the visit to Tulip Park in Kamiyubetsu)

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jungfraujoch88798
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level 6 Contributor
291 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 16 March 2013

The Prince Hotel is 10 minutes walk from Bus Terminal, not convenient in winter especially with bulky luggage; taxi ride is within 5 minutes. Staff was helpful though with limited English (may have Mandarin speaking staff available). Room was spacious enough in Japanese standard; bathtub was a bit small but not an issue if you would be using the onsen downstairs.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bkpkwok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 5 Contributor
57 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 May 2012

We were expecting a lot more from the Prince brand but were disappointed on arrival. It was old. The carpet at the lobby was particularly old and faded. Other than the first impressions though, everything was fine. The staff were friendly, the rooms though old were clean and relatively comfortable, onsen was fine, and the breakfast spread decent. It was good we only had a night there after visiting Takinoue, and quickly moved on.

I am surprised it is currently ranked #1, and will not necessarily recommend it, though I didn't stay at the other hotels to make a fair comparison. They did look newer though.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank naimin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 June 2010

Conveniently located within the city, the hotel was the ideal pit stop for us between our visits to the Moss Pink Park in Takinoue and the Tulip Park in Kamiyubetsu. There is a convenience store at the corner behind the hotel.

The building is old but well maintained and clean. Room could be bigger for the Single Room but the Twin Room is alright. Very good service at the Reception, the manager did a good job providing us with what we needed. The restaurant served good food and even during busy dinner time, the staff attended to us promptly and patiently despite our lack of understanding of Japanese.

The crown jewel of Monbetsu Prince is their natural onsen (hot spring) and it was apparent as Yukata (bathrobe) and towel were neatly placed on your bed upon check-in. If you're new to onsen, fret not as they have included an explanatory note in English on how to use onsen and the proper etiquette to follow.

Internet is available in room, the reception will provide you with the modem and LAN cable for free, upon request.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ultrahero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Monbetsu Prince Hotel

Property: Monbetsu Prince Hotel
Address: 7-3-26 Honcho, Monbetsu 094-0004, Hokkaido
Region: Japan > Hokkaido > Monbetsu
Amenities:
Restaurant
Hotel Style:
Ranked #2 of 3 Hotels / Ryokan in Monbetsu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Monbetsu Prince Hotel 3*
Number of rooms: 147
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Also Known As:
Monbetsu Prince Hotel Hokkaido

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