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Wychwood Park Hotel
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Reviews (1,016)
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Reviewed 17 February 2014

Dinner - The hotel contacted us to ask if we wanted to book for dinner to which we agreed. At no time were we informed it was a set menu. When we highlighted this they apologised and advised our drinks (one each) would be complimentary but these were subsequently on our bill on departure. Bar staff - shocking - The bar was swimming in alcohol because the bar staff could not pour or present drinks in a reasonable manner. Room - Dated and desperately need decorated. TV's were from the dark ages. Breakfast staff - They were worse than bar staff! Management - appalling! Bill - overcharged. Overall, 2 stars is being extremely generous! I would never go near this hotel again!

Room Tip: Choose a different hotel!
  • Stayed: February 2014, travelled as a couple
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Thank Jonnieb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WychwoodPark, General Manager at Wychwood Park Hotel, responded to this reviewResponded 24 February 2014

Dear Mr B.
Thank you for your recent review.
I am sorry you have had to use Tripadvisor on your first attempt to leave a review when a conversation would have been a better option when still at the Venue.
My team called ahead of your stay and maybe the menus were not agreed at this point but they were trying to book a table for dinner on a busy night - yes Valentines night friday 14th February !
When you sat in the restaurant with another 200 diners I still offered you differing dishes to appease but nothing was to your liking.
A round of drinks were offered to you by Olivia as a gesture and to take them from your account but not your total drinks bill.
You were also here on a two night stay as part of a fund raising activity on the second night with Mr D.N which has sadly been omitted.
I have to add that Valentines evening was attended by nearly 200 guests and am sorry you did not enjoy the evening.
Nathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2014

The weather was the only bad thing about our stay, a very warm welcome at Reception, a lovely room, very clean, a huge bed. The bathroom was clean and the decoration made it look very smart indeed. The dinner for Valentines night was excellent, as was the buffet style breakfast. All the staff were most efficient and friendly.

  • Stayed: February 2014, travelled as a couple
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Thank LegsLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WychwoodPark, General Manager at Wychwood Park Hotel, responded to this reviewResponded 18 February 2014

Dear LegsLiverpool
Thank you for you recent posting.
I am really pleased all the staff were most efficient and friendly and also the Valentines Dinner night was excellent, as was the buffet style breakfast.
I really hope we see you back at Wychwood Park in the very near future.
Nathan.

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Reviewed 16 February 2014

Stayed for 1 night on 8/2/14. We are two adults and one child. Easy to find in a quiet, safe location just off M6/A500 and close to Crewe for the mainline station. Security gates to get in to grounds. Hotel is in the middle of a large golf course. Loads of free parking. Nice golf course/grounds/park if you like walking. Check in was quick and friendly. Wifi was free throughout and worked well. Complimentary tea/coffee/squash in lobby which was nice. Obviously a meeting venue so not much atmosphere in the bar/lobby. Room was basic and the old TV made it feel dated. However, we had everything we needed (iron/coffee/shower gel) and it was clean. Bed was very comfortable and looked new, however, we did not sleep well because our child was on an air bed on the floor. It was very noisy - every move he made, we woke. Apparently they don't have family rooms so beware if you are a family. I appreciate you don't pay for a child but we have never had an air bed before in any hotel. We had evening meal (and wine) in our rate which was very tasty and nice to see it being prepared in front of you. Breakfast was acceptable but no tongs for bread/cakes so this needs addressing. Also, personally would have liked tomato juice and muesli but there was plenty of other juices/cereals. A good place to stay if only two of you.

  • Stayed: February 2014, travelled with family
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1  Thank BasRhyl_NorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WychwoodPark, General Manager at Wychwood Park Hotel, responded to this reviewResponded 18 February 2014

Dear BasRhyl_NorthWales
Thank you for your recent posting.
I am pleased you found our safe and easy location to your liking.
The front office team certainly do welcome all incoming guests and the free car parking, free wifi and energy stations are a real benefit.
I am sorry there were no tongs at breakfast this is a omission as we have many many pairs and they should have been out.
Our extra beds are air beds and we make no charge for children when in parents rooms and I am sorry this disturbed your nights sleep.
I hope to see you back at the Venue in the future.
Nathan.

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Reviewed 16 February 2014

Stayed for Valentines night with the hotel offer,it was exellent value! The 3 course valentines meal was superb with the candelabras & roses being a nice touch,the staff were great always on hand when needed, the room was good,the bed a little firm & yes the old tv needs replacing but it's ok.Could not fault the breakfast it was all great and very enjoyable. The bar was maybe a bit pricey but then so are all hotel bars ! Would not hesitate to go back,especially for another room & meal deal offer !

  • Stayed: February 2014
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Thank StokeonTrentStokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WychwoodPark, General Manager at Wychwood Park Hotel, responded to this reviewResponded 18 February 2014

Dear StokeonTrentStokie
Thank you for your recent posting.
I am pleased you thought the Valentines dinner was excellent value for money and pleased you liked the small additions. Really pleased you enjoyed breakfast prior to departure.
Overall it was good to read the staff were great and always on hand for you.
I hope we will see you back at Wychwood park in future.
Nathan

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Reviewed 15 February 2014 via mobile

Very basic. Clean. Brekfeast ok but cold.
Nowhere to sit in reception with people on their laptops.
Paid £3.80 for a pint in the golf club
Shame no fitness room.
We had a three course valentines dinner in the restaurant. It was ok.

Stayed: February 2014, travelled with friends
Thank kawasaki57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WychwoodPark, General Manager at Wychwood Park Hotel, responded to this reviewResponded 18 February 2014

Dear kawasaki57
Thank you for your posting.
I am pleased to read you enjoyed your Valentine dinner, however be assured I will look into the temperature of breakfast.
We don't advertise gym facilities however agree it would be a great addition.
I hope we can see you back at some point. Nathan.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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