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“Excellent service in beautiful hotel”

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The Morley Hayes Hotel
Ranked #1 of 2 Hotels in Morley
Certificate of Excellence
Glasgow
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent service in beautiful hotel”
Reviewed 10 December 2013 via mobile

Arrived with a sick travelling companion
Breakfast waitress must have informed management who introduced himself and offered any assistance which might speed his recovery - followed up by further offers of assistance if necessary.
Location is relaxing and beautiful

Staff attentive, Professional & courteous




Room spacious. Quiet & comfortable

Not much more one could ask of a hotel

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew A, Owner at The Morley Hayes Hotel, responded to this review, 17 February 2014
Dear Marian

Thank you for your review following your stay here at Morley Hayes. I am sorry to hear your companion was ill and hope he made a speedy recovery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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646 reviews from our community

Traveller rating
    554
    71
    15
    5
    1
See reviews for
148
214
9
93
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Risley, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 December 2013

I organised a Christmas Party for 40 ladies, from initial enquiry to the end of the dinner , I cant compliment the venue, the food and the staff enough. As a large group the food was fresh , tasty and interesting , the staff could not do enough for us. The decorations were tasteful and the venue is fabulous. I would definitely book here again.. Thanks for a great time

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MrsD91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew A, Owner at The Morley Hayes Hotel, responded to this review, 8 February 2014
It is very kind of you to post such a lovely review of your Christmas Party held here at Morley Hayes. It is sometimes difficult to organise events for lots of guests but I am delighted it all went smoothly.
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Derby, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 November 2013

Thank you so much to Morley Hayes for a wonderful birthday party. Everything was perfect and many of my family and friends commented on the venue, the food, the friendly staff, and the view! It was a fantastic day. I think they'll be back.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Katesp205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew A, Owner at The Morley Hayes Hotel, responded to this review, 10 February 2014
Dear Kate

Thank you so much for the great review of your birthday party held here at Morley Hayes. A belated Happy Birthday!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, England
2 reviews
Reviewed 23 November 2013

I arrived at the Morley Hayes Hotel and was immediately greeted by a very polite receptionist who could not do enough for me. I was in need of help as I had an unfortunate incident with my car. The manager (Jackie) went above and beyond the call of duty to help me out. I cannot recommend this hotel highly enough!

Stayed November 2013, travelled solo
Helpful?
Thank elle240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew A, Owner at The Morley Hayes Hotel, responded to this review, 8 February 2014
Dear Elle

Thank you so much for passing on your thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 November 2013

Visited Morley Hayes hotel for a cookery demonstration of ideas for Christmas followed by a lunch. The cook was Rachel Green, well known for her skills, and she also works together with Morley Hayes and their catering team. Arrived at 10am for a coffee and a mincepie. Rachel then cooked and baked a range of food, nothing too complicated, and most recipes could be adapted to personal taste. She had Jane as her 'helper'. Jane is a manager at Morley Hayes, but they made a good double act with lots of humour. Opportunity to taste everything followed by a lovely 2 course lunch. Well worth the £29.95 cost, and a great idea as an early Christmas gift for friends. Hope they do it again.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank June G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew A, Owner at The Morley Hayes Hotel, responded to this review, 17 February 2014
Thank you June for the lovely review of the cookery demonstration here at Morley Hayes with Rachel Green. It was a huge success and we are repeating it again this year. We will keep you posted on the date
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Derby, United Kingdom
1 review
Reviewed 17 November 2013

Stayed here after a wedding and it was the perfect way to end a wonderful day. Friendly and professional staff. Extremely clean and high quality bedrooms and bathrooms. I would most definitely stay here again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Funk82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew A, Owner at The Morley Hayes Hotel, responded to this review, 20 February 2014
Many thanks for taking the time to post your review. We look forward to welcoming you again in the near future.
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Nottingham, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 November 2013

Disappointed with our latest visit to the roosters bar. My main meat dish was over cooked and also my child's meal the same. I decided to let the staff know and they obviously were not happy... They did however offer a child ice cream as an apology... I leave quite dissatisfied and roosters will not be on my "return soon" list any time soon... I say this with regret as we have never had a problem before, however I was sad at the resolution.

  • Stayed November 2013
    • Location
    • Cleanliness
Helpful?
2 Thank Dean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew A, Owner at The Morley Hayes Hotel, responded to this review, 8 February 2014
Dear Dean

Thank you for letting us know of your disappointment with your meal in Roosters bar. I do hope you will try us again and we can manage to serve you well cooked food
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Morley Hayes Hotel

Property: The Morley Hayes Hotel
Address: Main Road, Morley, Derby DE7 6DG, England
Region: United Kingdom > England > Derbyshire > Derby > Morley
Amenities:
Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Morley
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Morley Hayes Hotel 4*
Number of rooms: 32
Official Description (provided by the hotel):
The luxurious AA 4 star Morley Hayes Hotel, near Derby has 32 bedrooms, all of which are air-conditioned, from the Executive Room to the Honeymoon Suite. Whether you are looking for a luxury hotel in Derbyshire, a golf break on our championship course, a conference venue with full meeting facilities, the perfect wedding venue or simply the best food and drink at our fantastic bars and restaurant, Morley Hayes is the ideal destination for you. ... more   less 
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Also Known As:
The Morley Hayes Hotel Derbyshire

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