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“Our third stay here and still very impressed but”

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The Morley Hayes Hotel
Ranked #1 of 2 Hotels in Morley
Certificate of Excellence
Reviewed 3 August 2014

Love this hotel,rooms are nice size,excellent fixtures and fittings,breakfast is superb with lots of choice,we decided to try there restaurant this time and asked at reception could we book a table at roosters bar but was informed just to turn up take a note of our table number and order simples we thought but alas no.We arrived at 7pm to find the place heaving with no tables available and lots of people waiting for a table to become available,we waited around twenty minutes but there were still more people arriving and it was becoming all most a battle to try and grab a table when one did come available.We did go into reception to see if they could get us a table in the other restaurant but we would have had to wait for another hour and a half,the receptionist was very apologetic and understanding and offered even to get us a free shuttle service into derby to a restaurant of our choice but we declined as we don't know the area and could of been waiting even longer.Our main gripe was surely the hotel should try and cater for guests staying at the hotel or inform us that there restauarants get extremely busy at weekends which would of given us the chance to either book there other restaurant the dovecot or eaten elsewhere.We eventually did manage to get a table in roosters and it was certainly worth waiting for and the service excellent but this was an hour and twenty minutes after we had walked in.My recommendations to others would be either go very early or after 9pm you would stand more chance of getting a table in roosters or you have there other restaurant which is far more formal.The hotel offers superb accomadation and the staff could not do more but please don't forget about returning customers from miles away.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank simon l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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369 - 375 of 682 reviews

Reviewed 2 August 2014

My Daughters wedding was held here yesterday so this is as fresh as reviews get.
From the moment the 1st guest arrived to the time the last one checked out of the hotel, Nothing was too much trouble, everything was anticipated and EVERYTHING was perfect, even down to the weather holding for us. Andrew, Jane and all the staff (bar & waiting) timed it all with absolute precision and attention to detail. The food was all piping hot where it should be and chilled where it should be. No dietary request was too much trouble and the quality of the ingredients is 2nd to none and is all locally produced. The hotel rooms are I think, if anything above the star rating and blissfully quiet.
If you are planning a wedding in or near Derby, don't bother looking anywhere else, just contact Andrew or Jane, or indeed one of the wedding planners, all will be happy to help you make the most of the occasion and lift the stress so you can enjoy the day, even if you 'fluff' your speech. further down the review you will see I have marked no to all the hotel styles, this is because i would consider it 'stylish'.

Just relax and enjoy your stay.

Steve.

Room Tip: Superior tend to have views over the golf course.
  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Ridcully0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Plus side - the facilities are excellent, our room was beautifully furnished, clean and tidy, the food is as good as you will get around here and pretty good value for money. It really is very good, and if you play golf so much the better (I hate golf).

I just wish the staff could go that extra mile to turn good into great. They do their jobs, but great hotels are anticipating what their guests might need, not waiting to be asked, and that culture is not in place here, at least not yet. I suspect there are a lot of young, part time and temporary staff at Morley Hayes who need very solid leadership and supervision if this is to be achieved.

Best of luck on your journey MH team, you have all the basics right in my view - now go the extra mile!

Stayed: April 2014, travelled as a couple
3  Thank Geoff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014 via mobile

Stay for family wedding. Great atmosphere, great foods & great room! Fantastic view, very posh! No faulty! Highly recommend and definitely will be coming back! Staffs was friendly and make sure we are happy and comfortable.

Stayed: July 2014, travelled with family
Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

This was our third trip and we will be going back. The rooms are beautifully appointed, the food great value and the service exceptional.
The gardens are lovely and great for sitting out and having a drink in good weather.
We have always chosen the set meals as part of the package and the choice and quality are brilliant.

Room Tip: For a special treat upgrade to one of the suites.
  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Bazzer36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

Just been to Morley Hayes with friends for a golf break. Lovely course and excellent hotel. The restaurants provide good food supported by wonderful service. The bedrooms are well appointed and comfortable, especially the suites. Would recommend this hotel to anyone.

Room Tip: Try a suite
  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

We had our wedding at Morley Hayes on the 20th July 2014 and we can honestly say it was the wedding of our dreams. It's hard to put into words how fantastic everything and everyone at Morley Hayes was. The star made us feel that ours was the first and only wedding ever, but at the same time their endless experience made us feel totally secure that the day would be fantastic. The organisation was seamless, the food fresh and delicious (all the guests thought so too - including the children!!) The MC's were amazing and the garden venue for the ceremony was more than I could possibly have hoped for. We attended a wedding fair there and recruited the company for the chair covers and a fabulous magician, and because they knew the venue it made everything so easy. the balcony proved a massive hit with the guests and we were allowed to decorate it with solar fairy lights and flowers on the outside tables. The night before there had been flash flood, but while i was panicky and near to tears, Morley Hayes staff were calm and collected. they dealt with the ensuing issues without any fuss, but with a real human touch. The disco was just what we wanted, the honeymoon suite and all hotel rooms beautiful, the breakfast delicious. What stands out most are the fabulous staff - all of them, from the owner to bar staff, all were personal, professional, interested and polite. we will never, ever forget our 'wedding of our dreams', it was a sublime experience and exceeded everyone of hopes, which already really high!! Thank you Morley Hayes for making our dreams come true.

Room Tip: Rooms over reception best for someone going to bed later.
  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Jacqui P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Morley Hayes Hotel

Address: Main Road, Morley, Derby DE7 6DG, England
Region: United Kingdom > England > Derbyshire > Derby > Morley
Amenities:
Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Morley
Price Range: £125 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Morley Hayes Hotel 4*
Number of rooms: 32
Official Description (provided by the hotel):
The luxurious AA 4 star Morley Hayes Hotel, near Derby has 32 bedrooms, all of which are air-conditioned, from the Executive Room to the Honeymoon Suite. Whether you are looking for a luxury hotel in Derbyshire, a golf break on our championship course, a conference venue with full meeting facilities, the perfect wedding venue or simply the best food and drink at our fantastic bars and restaurant, Morley Hayes is the ideal destination for you. ... more   less 
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Also Known As:
The Morley Hayes Hotel Derbyshire

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