We stayed here in mid January 2014 on a Travelzoo offer. First impressions were not good. The reception area was closed. The receptionist eventually opened her hatch and the welcome was cursory. We were told which our room was, but not accompanied and no offer of help to carry our bags. The bedroom was very small, but clean. The bathroom was OK but not particularly well finished with mould around the bottom of the shower.
Wark is a typical Nothumberland village but a long way from most attractions. Unless you are a walker, a fisherman or wish to explore Hadrian's wall it is not an ideal location.
The food served at our two dinners was well cooked, apart from occasional lack of seasoning, very nicely presented and very fairly priced. The wine list was small, but again fairly priced. Breakfast on the first morning was very good with pleasant service. The second morning was nothing short of disaster. The waitress was not even monosyllabic. Our order was taken at 8.30am. Luke warm coffee and toast arrived shortly afterwards. Our ordered breakfast was served at 9.25am. We were not alone in having this wait. The Northumbrian breakfast was cold and congealed. The tomato was raw and inedible. The "fried" bread was 2 slices of ordinary bread that had never seen hot fat. My kipper was so overdone that it was also inedible. We were not offered fresh coffee and toast and I had to ask for the knife, which the waitress knocked on to the floor, to be replaced - she had no intention of doing so.
The bed was not very comfortable and the pillows were the same. We were happy not to ask for fresh towels but would have expected them to be folded on the towel rail and our wet face cloths were just dumped in the sink.
There did not appear to be anyone in charge at the time of our visit and quite frankly we get much better service at B&B's. This is no more than a pub with rooms and at the usual rates of over £100 a night is very poor value.
The receptionist did very kindly not charge us for the second night's dinner because of the problems we had experienced and we did appreciate that.
- Official Description (provided by the hotel):
- Originally built as a farmstead in 1747, Battlesteads has recently been converted into a comfortable Northumbrian Inn and Restaurant complete with secret walled garden and sunny conservatory. The 22 rooms are all en-suite with colour TV, hairdryers and ironing facilities. The restaurant features mouth-watering home cooked dishes using top quality, locally sourced produce. An ideal base for exploring Hadrian's Wall country. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Ebookers, Priceline, LateRooms and Evoline ltd so you can book your Battlesteads Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Battlesteads Hotel Hexham
- Battlesteads Hotel Wark, Northumberland