Kitley House Hotel is in a good location and has extensive grounds. The staff are excellent being pleasant, good humoured, polite and extremely helpful - nothing is to much trouble. Kitley House has a welcoming reception, impressive staircase, and the breakfast and dining rooms are lovely. The food is great, especially the breakfast. The rooms are on the whole a good size and have potential. However this is where the compliments end.
The hotel is in need of work. The room we stayed in was at the top of the hotel, there is no lift and the stairs are quite steep. The stairs did not worry us but might be of concern to the infirm as there is no help with luggage - Reception advised us the staff are not allowed to help due to health and safety. The window frames in the room are rotten and the window not easy to open and then would not close again. The shower could not be adjusted to run warm water so you either got burnt or frozen respectively. When we arrived in the room the bath was not cleaned properly and there was longterm dust around the mirror, and the box of tissues had only one tissue left sticking out the top. The doors of the all the rooms looked as though they needed a coat of paint.
The grounds of the hotel are extensive and outside the restaurant the garden is lovely but the rest of the grounds are overgrown and have a vast amount of weeds. Worse still in the middle of the weeds next to a dirty stream is a gazebo decorated (poorly) with wedding streamers and flowers. In order to get to the gazebo be prepared to walk down a steep slope amongst the weeds as there is no pathway. I personally would not want to hold my wedding reception here. The driveway is long and has a lot of potholes so be careful if you have eaten!
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- Also Known As:
- Kitley Hotel Yealmpton
- Kitley House Hotel Devon/Yealmpton