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“Lovely location and relaxing atmosphere”
Review of Le Meridien Kochi

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Le Meridien Kochi
Ranked #2 of 3 Hotels in Maradu
Certificate of Excellence
Reviewed 16 June 2014

I stayed at the Le Meridien in Kochi for a business trip and while the location is a bit removed from the centre of the city it is a beautiful location on one of the many waterways. I enjoyed the views from my guestroom and the restaurant looking out over the lovely gardens and the canal bordering the property.

The staff were very helpful and friendly. The rooms have been recently renovated and are nicely decorated and quite comfortable. The one drawback was the 70 minute journey from the airport to the hotel.

Room Tip: Most rooms do have a view of the waterway. These rooms are quiet, private, and have lovely views.
  • Stayed: April 2014, travelled on business
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Thank GlobalJess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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698 - 704 of 1,041 reviews

Reviewed 15 June 2014

Large five star hotel close to the city offers quality comfort to the discerning traveler (though it comes at a price). It is on par with most other Le Meridien hotels in India and abroad. For an international traveler like me it is satisfying to see that some of the hotels are no way less than the more illustrious ones abroad.

This hotel is typical of a Starwood hotel by any standards. The reception, the courtesy, the lounge, the decor, the amenities in the room and bath are the same as any of the kind abroad.

The food items, travel desk rates etc., are priced the same way as in Europe whereas it should be at least 35% less for Indian conditions.Also as in many Indian hotels they should do away with charging for internet usage. This should help building a rapport with the customers.

Room Tip: All rooms are good. However the ones on the third floor are supposed to be for Starwood members and...
  • Stayed: June 2014, travelled on business
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1  Thank TennisPRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded 18 June 2014

Dear Guest,
Greetings from Le Meridien Kochi!
We thank you for your patronage and taking time out to review our hotel.
It is a pleasure to know that you were not only impressed with our services but also found our ambience and amenities worthy of appreciation. Your acknowledgement of our refined hospitality has not only made us happy but also propelled us to continue putting our best foot forward. We would also like to let you know that the rates are set according to the current industry standards. Your feedback regarding the internet usage has been noted and communicated to the relevant department.

Many thanks for endorsing our products and services on this forum, we look forward to welcoming you back.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Good hotel from outlook, but there are points to improve e.g. flowless backup for load shadings.

Rooms in the annex block, take you a small boat ride is very interesting and unique experience.

Next door huge convention centre is a great place for conferences etc.

  • Stayed: November 2013, travelled on business
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Thank Deepankar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded 30 May 2014

Dear Guest,
Greetings from Le Meridien Kochi!
We thank you for your patronage and taking out time to review our hotel in this forum. It was a pleasure to be your host.
We are glad that your stay with us was at par with your expectations and that you had a good business trip. Our Hotel is located in the tranquil surroundings of Kerala, straddling backwaters which make it a preferred choice among both business and leisure travelers. It makes us happy that our location and the modern amenities added value to your stay. Having said that, we have also taken a note of your concern regarding the electricity backup and ensure you that your next visit will be bereft of any such hassles.
Thank you for your custom, we await your next visit soon.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Nice view not far from the city...Missed the backwaters ride because of new construction works. Breakfast buffet was nice and the restaurant is nicely decorated. There is a nice pool, garden for a fresh walk at morning and a relaxing outdoor area with a pool table and big TV screen. Rooms are nice with a view on water. The lobby is not that much busy and it is a very quiet place. The worst thing is that no service at night so you are obliged to go to the room. Even the bar closes at 11:00 or even earlier. Can be a quiet place for relaxing and just getting disconnected from the busy life.

  • Stayed: March 2014, travelled on business
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Thank bolbol1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded 30 May 2014

Dear Guest,
Greetings from Le Meridien Kochi!
Many thanks for your patronage and taking out time to review our hotel. It was a pleasure to be your host.
At Le Meridien Kochi, it is our ethos to provide our guests with maximum comfort and refined services and we are pleased to know that we have been successful in our continuous endeavor. It makes us happy that we could add value to your stay with our impeccable services, modern amenities and our food spread. Set amidst the tranquil palm-fringed backwaters, our hotel provides a refreshing respite from the hustle and bustle of the city. We regret you missed out on the backwaters ride and ensure you to make up for it on your next visit.
Many thanks for reviewing us in this forum and we look forward to welcoming you back again.
Best Regards,

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Reviewed 26 May 2014

The best part of this hotel is the garden and a nice pool.
The breakfast buffet is also fine but the other services are no 5 star.
Check in procedure took very long. No service during day time on the outside terrace.
Internet / wifi service is not included , expensive and slow ! Rooms : no windows can be opened.
Expensive (alcoholic) drinks. Overall total atmosphere is average and certainly no 5 star rating worthy.

  • Stayed: May 2014, travelled on business
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Thank Michel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded 28 May 2014

Dear Guest,

Greetings from Le Meridien Kochi!
Many thanks for your patronage and taking time out to review our hotel. It was a pleasure to be your host.
At Le Meridien Kochi, we strive to provide guests with refined, contemporary comforts and we are glad that you had an overall relaxed, comfortable stay. Though we regret that the services didn’t quite suit your expectations, it is good to know that we could make up with our amenities and the food spread. Your concerns have been noted and the concerned team is briefed about the same. We assure you your next visit will be bereft of any such hassles.
Once again, we express our gratitude for your patronage and look forward to welcoming you back. Do allow us to serve you better next time.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014


Better they traine the staff before Hiring them as on
How to Greet and Behave with Senior Citizens and the guests

Road Side Hotel Staffs are far better than what we experienced in this hotel

Interms of cleaniness and the view of and from the hotel is good

Rooms are spacious and Value for Money


  • Stayed: May 2014
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1  Thank Harishsunkad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded 21 May 2014

Dear Guest,
Greetings from Le Meridien Kochi!
Many thanks for staying with us and reviewing our hotel in this forum. It was a pleasure to be your host.
We are glad that the location, ambience, amenities and the overall upkeep were at par with your expectations and you found our offerings worth the value. However, we are extremely concerned to know that your overall stay with us was not up to the quality experience that we strive to deliver. We have noted your concerns and discussed with my concerned team here to emphasis more on training and improvement. We assure you of enhanced hospitality on your next visit. Do allow us to serve you better next time.
We value your patronage and thank you for your custom.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Had stayed here during a conference.
My god..! best place to stay and relax be it the lobby, rooms, the views, swimming pool, the backwaters ride, the garden and the restaurant, what not?!
Everything here is carefully crafted and placed in ideal locations!
And the staffs, pleasing to the core.
Best 5 star property as of now for me to stay in Kochi.

Room Tip: Pool side view rooms are amazing!
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Geenaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this reviewResponded 16 May 2014

Dear Guest,
Greetings from Le Meridien Kochi!
We thank you for your patronage and taking out time to review our hotel.
We are glad that your stay with us was at par with your expectations and that you were delighted with the services, amenities and the upkeep of our hotel. Our associates strive to offer services with utmost flair and the appreciation of their efforts have inspired them. The hotel is located in the tranquil surroundings of straddling backwaters which make it a preferred choice among travelers from all over the globe. We have also introduced Saturday Shuffle where you can shake your legs on the tunes of DJ NASH exclusively for our esteemed guests.
Many thanks for staying with us during your recent business trip. We look forward to your continued patronage.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Kochi

Address: Maradu, Kochi (Cochin) 682304, India
Region: India > Kerala > Kochi (Cochin) > Maradu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Maradu
Price Range: £66 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Kochi 5*
Number of rooms: 223
Official Description (provided by the hotel):
Fashionably luxurious in 25 acres of beautiful, pristine environs, Le Meridien Cochin offers the perfect view into the best Kerala has to offer, her natural beauty of backwater rivers and coconut groves. Designed for the discerning traveler, the hotel offers a unique brand of chic, culture and discovery served with an Indian smile to the guest.Le Méridien Kochi offers a variety of guest rooms to satisfy the individual needs of our guests. Le Méridien Towers has 72 state-of-the-art suites with large bay windows overlooking the scenic beauty, bright paintings, and contemporary decor. Royal Club floors are bastions of luxury for the business barons. ... more   less 
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Also Known As:
Le Meridien Cochin Resort And Convention Center
Le Meridien Cochin Hotel Kochi (Cochin)
Kochi Le Meridien
Le Meridien Kochi Maradu, Kerala, India

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