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“One night stay” 4 of 5 bubbles
Review of Le Meridien Kochi

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Le Meridien Kochi
Ranked #2 of 3 Hotels in Maradu
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“One night stay”
4 of 5 bubbles Reviewed 25 August 2014

We stayed at this hotel on August 11th, 2014. We had 4 rooms (2 were junior suites) booked on the third floor. The other 3 rooms in our party were clean & modern. My particular room was musty smelling and did not have updated decor. Dust & dust mite allergies are a concern for me but being as it was only for one night I did not request a change. That may have also put me on a different floor than the others. We ordered room service, it came in about 30minutes. The business center was easy to access, the pool was good and the Member access lounge served a wonderful light breakfast. Overall, good stay.

Room Tip: ask for updated/modern or if possible, dust/allergen free bedding/room
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  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AnishaS427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this review, 28 August 2014
Dear Guest,
Greetings from Le Meridien Kochi!
Thank you for sharing your review following your recent stay.
Although we are glad that you were happy with your stay in our hotel, we regret we were unable to offer you a perfect stay experience. We have noted your concern regarding the service and your concerns regarding your room. We have made a note of the same and assure you that appropriate action will be taken at the earliest. We would also like to inform you that this is a rare occurrence and not a usual pattern. Do give us a chance to serve you again.
Thank you for sharing the tip with our fellow travelers and look forward to offering you an inspiring, stimulating experience on your next visit.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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881 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (229)
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DELHI
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

Had visited this hotel for a business meeting, the hotel is very well located, away from the city traffic, the club lounge was very nice and open from 9am-10pm serving good mid day meals and drinks on the house from 7-9.
The hotel is very scenic and has the backwaters on two sides, on request the boat can also pick you up to take to a river tour or to Fort Kochi.
The Area adjoining the lobby was very nice with a pool table and a great view of the hotel pool and the backwaters. They serve a hookah there with some snacks, which was pretty good. The art gallery next to the lobby was also pretty.
Good business hotel.

Room Tip: The room facing the pool are the best, and on the 5th floor(top) is better.
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  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sikand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this review, 28 August 2014
Dear Guest,
We are happy to have our facilities summed up so vividly by one of our esteemed guests. At Le Meridien, we understand the importance of guest satisfaction and are glad to know that you were pleased with our offerings. Your kind remarks about our business facilities, dining options, picturesque setting and other facilities reflects our ethos of excellence.
Once again, thank you for sharing your wonderful feedback. The entire team looks forward to your next visit.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 August 2014

This hotel is one of the best in kochi. The staff is very friendly and welcoming. Rooms are good. The spa is the most amazing part of the hotel. The spa offers a varied choice of massages and treatments. The ambiance is wonderful. They have an in-house salon which offers some very good beauty treatments. The pool is good too. The only thing i did not like is the in room dining experience, the food is not great. The malls are not to far away and you have many good restaurants to choose from if you are willing to go around. All in all a very good experience. I would recommend this hotel and would definitely visit again.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank maria111988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this review, 28 August 2014
Dear Guest,
Many thanks for sharing your warm review on this public platform. The fact that you have adjudged us as one of the best hotels in the city means a lot to us.
Le Meridien Kochi offers an oasis of relaxation, where guests can escape from the daily humdrum and revel in an unparalleled hospitality and world-class amenities. We are glad to know that you were not only impressed with our services but also found the wide range of spa treatments to your liking. Your kind appreciation of our spa facilities has elated the team at our spa centre, who would love to have you back.
Thank you again for your patronage and recommendation. We have taken a note of your less than satisfactory in-room dining experience and look forward to welcoming you with an even better stay experience.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milford, Connecticut
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

A great hotel at a great location, gives you the feeling of a resort hotel with the backwaters going around the hotel, beautiful landscaped gardens and lot of open spaces. The rooms are spacious, neat and is well equipped. Most rooms will look have a nice view of the back waters. The service was very good too.

The best part was the restaurant, which is pricey, but the food was outstanding, even for a my wife who is a great chef on her own right. The chefs are very passionate about cooking, and the food is prepared with the very best ingredients, local and organic too. They do have a reasonably big garden just outside the restaurant where they grow vegetables organically and use them in their dishes. The buffet lunch and breakfast has a very wide variety of options and they pamper you by bringing in specials to your desk. There is live music too that is pretty good.

The only drawback is that it is situated a bit far from the airport as well as the city centre, it takes atleast 1 hr on a working day to reach anywhere in the main part of the city. Traffic in Kochi is horrible, made worse by the metro-work, and the bad roads and rains.

Overall a great place to be on business or with family.

Room Tip: ask for a room away from the highway side, try to get one facing the backwaters and gardens.
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jyorajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this review, 8 August 2014
Dear Guest,

We are grateful for your kind review that accolades our location, food quality and amenities.
Strategically located away from the hustle and bustle of the city, Le Meridien Kochi is perfect to escape the and enjoy unsurpassed leisure facilities in a scenic ambience. At our hotel, our associates strive to attend to the needs of the guests, and it is great to receive an appreciation of their acumen in your review. Our team in the kitchen strives hard to please the palate of the most discerning diners and your special appreciation has inspired them.
Once again, thank you for sharing your wonderful feedback and letting us know about your pleasant experience. The entire team looks forward to your next visit.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

Kochi is a busy city with crowded streets but just within the reach of the city, Le Meridien truly feels like a resort. Just five floors high and inviting garden in front and a large Garden area facing the lake at the back. We enjoyed the environment and walk with in the park like garden was enjoyable. Rooms are spacious and the club rooms are of much better quality than the standard room. Convenient club room in level 4. The food was good with a wide choice including Indian and western. Skip the Club Lounge breakfast if you prefer a variety and go down to the restaurant. Staff are very helpful and will make every effort to satisfy your requirements. All in all, it was an enjoyable stay. Only one thing that annoys me and it is rather common among Indian hotels, the gray stain in the shower cubicle grout. I will blame it on the water.

Room Tip: Club Rooms are value for money, Worth it. You can enjoy a quiet drink between 6 - 8 pm. Ask for a ba...
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OZSYD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this review, 7 August 2014
Dear Guest,
Greetings of the day!
Many thanks for your patronage and sharing your experience with us.
Set amidst the palm-fringed backwaters, Le Meridien Kochi is perfect to escape the hustle and bustle of the city. We are glad you liked our dining options and enjoyed the unsurpassed leisure facilities in our scenic ambience. At our hotel, our associates strive to attend to the needs of the guests, and it is great to receive an appreciation of their acumen in your review. Your feedback has been communicated to the relevant department.
Thank you for your custom and endorsing our products and services on this forum. You can also stay connected with us through Facebook and Twitter.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

Best thing is the riverfront and the garden, adds to the beauty of the place. Restaurant is fantastic with good variety of cuisines.
Rooms are cozy will all modern facilities.
Enjoy the view sipping beer @ lobby !

Room Tip: Sit and chat @ Lobby !!
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  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank atulvivek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this review, 5 August 2014
Dear Guest,

We are grateful for your kind review that accolades our location, food quality and amenities.

Le Meridien Kochi is perfect to escape the hustle and bustle of the city and enjoy unsurpassed leisure facilities in a scenic ambience. At our hotel, our associates strive to attend to the needs of the guests, and it is great to receive an appreciation of their acumen in your review. Your heartening compliments have delighted the entire team, and they look forward to welcoming you soon.
Once again, thank you for sharing your wonderful feedback and letting us know about your pleasant experience.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
151 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

I was in kochi in the second week of July. I stayed at Le meridian I had stayed here a couple of years ago and hence chose it. It was a pretty long drive from the airport but I was prepared for it but this time the traffic was really bad so be more prepared for extra time and not be hassled.
The checkin was smooth. Do ask for a room with view of the pool - it is a very nice view of the pool and the sprawling lawns. Do get out and walk in the lawns and relax on the sitting area overlooking the lawns You can sip your coffee here. The rooms are spacious and the bath is big too. The bed is very comfortable. The lobby has several antiques displayed very tastefully. The food is good,the room service is quick. The staff are efficient. A good place to stay

Room Tip: Pool view rooms are good
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  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank govindbabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saji J, General Manager at Le Meridien Kochi, responded to this review, 5 August 2014
Dear Guest,

Greetings of the day!

Located beside the palm-fringed backwaters, our hotel is a preferred choice among travelers from all over the globe. It is a pleasure to see that our amenities and impeccable service made your stay memorable and you found our offerings worth the value. Our team strives hard to make the stay comfortable for our patrons and your special acknowledgement has inspired them.
Thank you for your custom and recommending us to fellow travelers. You can also stay connected with us through Facebook and Twitter.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Kochi

Property: Le Meridien Kochi
Address: Maradu, Kochi (Cochin) 682304, India
Region: India > Kerala > Kochi (Cochin) > Maradu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Maradu
Price Range (Based on Average Rates): £
Hotel Class:5 star — Le Meridien Kochi 5*
Number of rooms: 223
Official Description (provided by the hotel):
Fashionably luxurious in 25 acres of beautiful, pristine environs, Le Meridien Cochin offers the perfect view into the best Kerala has to offer, her natural beauty of backwater rivers and coconut groves. Designed for the discerning traveler, the hotel offers a unique brand of chic, culture and discovery served with an Indian smile to the guest.Le Méridien Kochi offers a variety of guest rooms to satisfy the individual needs of our guests. Le Méridien Towers has 72 state-of-the-art suites with large bay windows overlooking the scenic beauty, bright paintings, and contemporary decor. Royal Club floors are bastions of luxury for the business barons. ... more   less 
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Also Known As:
Le Meridien Cochin Hotel Kochi (Cochin)
Le Meridien Cochin Resort And Convention Center
Kochi Le Meridien
Le Meridien Kochi Maradu, Kerala, India

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