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“Crowne Plaza, Kochi - Incredible Hotel, Great Service”
Review of Crowne Plaza Kochi

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Crowne Plaza Kochi
Ranked #1 of 3 Hotels in Maradu
Certificate of Excellence
DEL Delhi, India
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Crowne Plaza, Kochi - Incredible Hotel, Great Service”
Reviewed 2 March 2014

Stayed for two nights for a conference. Spacious Rooms, Courteous Staff, Great Service and convenient location. Will recommend backwater view rooms over looking the two pools and back waters. Good spread during Breakfast, Lunch and Dinner.

Room Tip: Backwater view rooms on 11th and above floors
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jagdeep_bhagat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this review, 4 March 2014
Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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785 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (220)
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English first
Kochi, Kerala, India
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 February 2014

The business hotel Crowne Plaza provide all amenities in the heart of the city Cochin and at the most happening place kundannoor.. Very Conveniently located with world class amenities.Value for money and more than that

Room Tip: Rooms at left side (south side) will give a panoramic view
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SYRUSMACHUNKAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this review, 28 February 2014
Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 February 2014

Even though it was just for one night, my husband and I enjoyed our stay at the Crowne Plaza thoroughly. We were upgraded to a suite while checking in, which was a wonderful surprise. The suite was huge and spacious and truly worthy of the Crowne Plaza name. The food was also quite good with large selection of different types of cuisines.

Overall, our stay at the Crowne Plaza was a memorable one and would love to visit the hotel again soon.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ninaverghese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this review, 27 February 2014
Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level 5 Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 16 February 2014 via mobile

Absolutely fantastic. Staff were mostly fantastic and manager /owner is a gem who left Us wanting to return. The spa is a great place to recover from the hectic city.

One suggestion is that the hotel should have a shuttle service to the Mall as taxis are difficult and the hotel cars are overpriced.

Stayed February 2014, travelled as a couple
Helpful?
Thank Harryhdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this review, 18 February 2014
Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 4 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 February 2014

Our first night in Kerela and were so delighted to arrive from the craziness of the airport in to this calm haven. Very professional attentive staff welcomed us to our huge room overlooking the pool and the edge of the backwaters. The room was clean with excellent facilities including multi sockets to accept various plugs without use of adaptors.A large bathroom with bath positioned so you could watch television whilst bathing and a great walk in shower! Pool was clean and quiet. The hotel has a restricted alcohol license at the moment so the choice of drinks was a little limited. We had an excellent buffet lunch with a huge variety of kerelan food with extremely keen waiting staff in the busy restaurant. At night we opted for a snack at the bar which was fresh and delicious. The spa was very atmospheric and quite reasonably priced. Breakfast was a little chaotic however the restaurant manager soon restored calm and made sure everyone was looked after. We had wished we were staying longer.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this review, 18 February 2014
Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ernakulam, India
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 February 2014 via mobile

Ambience is good but the food served is extremely bland. The food is prepared in mind keeping the foreign customers in mind. The poolside ambience is good and privacy is adequate.
Variety of dishes is moderate.
Good for occasional visits and the business lunches and dinners.

Stayed February 2014, travelled with friends
Helpful?
1 Thank Docrajat4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this review, 19 February 2014
Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards. We have taken your feedback on food as an suggestion and are working on the same.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgrade, Serbia
Level 4 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 February 2014

Coming to Kochi (Cochin), one of the most charming towns in India, and staying at Crown plaza, makes your stay perfect. My wife and I stayed at Crown plaza 2 nights on arrival to Kerala, and one night before we left back to Serbia. It is a huge hotel, but it provides all intimacy one may need. Rooms are very comfortable, as well as bathrooms with all possible amenities You need. Both dinner and breakfast, were perfect, offering the real taste of Kerala. But, even more, the service was absolutely fantastic, which proved on our second stay. Waiters, Warghese George(remembered that my wife likes apam and brought it to her without any of our orders) and Francis (who remembered our conversation in French) were such a nice surprise. If You happen to meet owner of the hotel, Mr. Thomas Varghese, enjoy his company, and You will become friends instantly. Swimming pool is beautiful, and was only ours, as in the morning it was empty. It was such a tranquility and You can see it on my photo.Also one may find further tranquility in the spa and Ayurveda treatment. HIGHLY RECOMMENDED! Plus our greetings to Crown Plaza stuff.

  • Stayed January 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mladen_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjayKaushik2013, General Manager at Crowne Plaza Kochi, responded to this review, 13 February 2014
Dear Guest,

Greetings from Crowne Plaza Kochi, Kerala!

Thank you for staying with us and for your valuable feedback on Tripadvisor.

It was a great pleasure to serve you and we are happy to learn that you had an enjoyable stay. Your feedback motivates us to keep improving our services to the higher standards.

Look forward to welcome you again in the near future.

Warm Regards,

Sanjay Kaushik
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Kochi

Property: Crowne Plaza Kochi
Address: Nh - 47 National Highway 47 Bypass Road | Maradu, PO Ernakulam, Maradu, Kochi (Cochin) 682304, India
Phone Number:
Region: India > Kerala > Kochi (Cochin) > Maradu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Maradu
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Kochi 5*
Number of rooms: 269
Official Description (provided by the hotel):
Crowne Plaza Kochi is ideally located on the NH 47 Bypass and provides easy access to the major business arenas,city centre and the widely acclaimed Fort Kochi. The hotel is just 33 kms away from the International Airport, 5 kms from the railway station and 8 kms from the major shopping malls in the city. The hotel has 269 spacious business rooms and suites with panoramic views of the backwaters and the city.Our variety of authentic culinary outlets, extensive spa, leisure facilities, and well equipped meeting rooms for up to 900 all within a tranquil waterfront setting making Crowne Plaza Kochi the preferred International brand for business, leisure and events. ... more   less 
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Also Known As:
Crowne Plaza Kochi Maradu, Kerala, India

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