Stayed two nights on business. This is a nice hotel keeping in line with the Crowne Plaza brand. What made this hotel outstanding was the attentiveness of the staff. Even the person who was checking to pick up laundry was asking us if we need any help with anything! A quick check in and a hassle free check out process, attentiveness of the guest relations officers ever ready to help made the stay very pleasant and comfortable. Food in the Mosaic restaurant was very good. The spread for breakfast had a few Keralite specialties. Enjoyed the variety.
The bathtub has been designed well - with arm rests and holds for getting up. The water pressure and temperatures were perfect in the showers. The toiletries provided are good, but the bio-degradable containers (especially for the body lotion) broke easily.
The hotel has license to serve only beer and wine as of now. They will get a full permit at the end of March 2014 as per the staff. There is no dedicated executive lounge for platinum members as of now, but it is taken care of in the lobby level Aroma lounge.
Overall a great experience.
- Official Description (provided by the hotel):
- Crowne Plaza Kochi is ideally located on the NH 47 Bypass and provides easy access to the major business arenas,city centre and the widely acclaimed Fort Kochi. The hotel is just 33 kms away from the International Airport, 5 kms from the railway station and 8 kms from the major shopping malls in the city. The hotel has 269 spacious business rooms and suites with panoramic views of the backwaters and the city.Our variety of authentic culinary outlets, extensive spa, leisure facilities, and well equipped meeting rooms for up to 900 all within a tranquil waterfront setting making Crowne Plaza Kochi the preferred International brand for business, leisure and events. ... more less
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- Also Known As:
- Crowne Plaza Kochi Maradu, Kerala, India