This property is beautiful. A gentle way to start a vacation in India. Rooms that are welcoming in every way, beautiful swimming pools, a luxurious spa, a spacious and well-equipped health club. Even the buffet breakfast that is included in the room is a meal fit for royalty.
But the real secret to the joy one feels from arrival until departure is the incredible level of staff involvement with the guests, their attention to the smallest detail, their awareness of what is needed. I could not even look up to indicate I needed a fork (much less request one) and a fork was delivered to the table by a smiling waiter. They even do dry cleaning on Sundays! When the front desk sees you come out of the elevator in the lobby, they hurry around the desk and come to greet you, asking if there is anything you need.
No apathetic staff here. Everyone knows your name and uses it. Smiles greet you from every direction. This property is filled to capacity most of the time with families on vacation, with business people, with convention goers. Each person, all with different needs, is attended to graciously and genuinely.
I would plan a trip to India just to experience this hotel.
- Official Description (provided by the hotel):
- Crowne Plaza Kochi is ideally located on the NH 47 Bypass and provides easy access to the major business arenas,city centre and the widely acclaimed Fort Kochi. The hotel is just 33 kms away from the International Airport, 5 kms from the railway station and 8 kms from the major shopping malls in the city. The hotel has 269 spacious business rooms and suites with panoramic views of the backwaters and the city.Our variety of authentic culinary outlets, extensive spa, leisure facilities, and well equipped meeting rooms for up to 900 all within a tranquil waterfront setting making Crowne Plaza Kochi the preferred International brand for business, leisure and events. ... more less
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- Also Known As:
- Crowne Plaza Kochi Maradu, Kerala, India