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Shimaya Ryokan
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Reviews (591)
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All reviewsmr and mrshis wifeichiro santhe ownerprivate onsensnow monkeystrain stationplayer pianojapanese breakfastrubber bootshelpful hostswonderful experienceexcellent hospitalityfantastic staypark entrancewarm hospitalityjapanese hospitality
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270 - 275 of 591 reviews
Reviewed 22 July 2014

We stayed here for 2 nights as part of a trip around Japan in April and it was great and a real experience as it was a typical japanese guest house with futons on the floor. The couple who own it were absolutely charming and they drove us to the monkey sanctuary and back to the station. Other than the monkey place there is not a great deal to do in the town as it was very quiet but it was a perfect retreat for us as we had just come from Tokyo. They offered a japanese or western style breakfast for a small extra amount and we opted for western which was absolutely lovely.

  • Stayed: April 2014, travelled as a couple
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Thank Thirtylicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

Some parts of the hotel itself are a little bit shabby, but it's not so bad. Some parts, such as the big private onsen room (which you can book in advance every day, for free) are new and very nice. However, what makes the place special is that the owners are extremely friendly and helpful, and would do whatever they can for you. They drove us to the start of the walking path to the monkey park, they drove us to the railway station, etc., and whatever you request they will help you.

  • Stayed: January 2014, travelled with family
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Thank Amadeus T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

Mr. and Mrs. Yumoto and Shimaya Ryokan exemplify Japanese hospitality. It was our favorite place to stay during our 22 days in Japan, and we would solidly recommend it for anyone looking for a genuine, safe, fascinating place to stay.

Room Tip: Don't be afraid to let the family help you get to and from the monkey park! They are very helpful and will happily pick you up.
  • Stayed: December 2013, travelled as a couple
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Thank joerocket23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

I have never experienced the customer service I did at Shimaya. Mr. Yumoto and his wife were absolutely amazing. They loaned us rubber boots and drove us to the entrance of the Monkey Park. They went above and beyond to get to know us and what we were interested in doing while we were visiting. Mr. Yumoto even went the extra mile to drive us to the second train stop to make sure we made the train back to Nagano. The stay was one of the major highlights of our trip. Thank you!

  • Stayed: March 2014, travelled with family
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Thank cekwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

Stayed there last January. Lovely place to stay - they lent us snowshoes, drove us to the monkey park and to the station when we are leaving. Great food with warm hospitality. Their keepsakes still adorn our suitcases. We remember our time in Shimaya quite fondly.

  • Stayed: January 2014, travelled with family
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Thank Mackyfern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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