Stayed here in 2009, package holiday by skiworld. The chalet host had no experience and was more interested in skiing than ensuring that the guests had a good time. Had to wait 3 days for supply of towels. Hygiene was very poor in the kitchen area. We had a room in the basement with a tiny window which froze constantly, our room contained the fire escape door for the chalet which wouldnt open as the bed was in the way. The chalet is located quite a long way from the lifts (10-15mins walk), the closest piste is about half km away.
The resort is great though - great skiing at each level, I would recommend staying close to the lifts.